SOC East Lead

Location: Bengaluru, Karnataka
Department: Security

The SOC East Lead will manage and continuously improve an APAC Security Operations Centre for one of Control Risks' premier clients.

Responsibilities:

• Lead by example and model behaviours consistent with Control Risks values.
• Manage 24/7 SOC operations to meet Group Security's requirements.
• Oversee an access provisioning team to comply with regulatory and business requirements.
• Proactively identify, prevent, and respond to security incidents.
• Ensure incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring.
• Enforce regulations, policies, and procedures in line with Group Security's standards.
• Ensure compliance with Service Level Agreements (SLAs), processes, and standards.
• Analyse and identify risks from access data and implement mitigating measures.
• Revise and develop processes to strengthen operational activities and recommend changes.
• Create reports, dashboards, and metrics for SOC operations.
• Manage security devices and engage with IT or external vendors.
• Coordinate actions with the Enterprise Access Control System team.
• Support audit and development programs on security processes.
• Develop Business Resilience plans to ensure SOC operates 24x7x365.

Requirements:

• Minimum 3 years' experience leading a Security Operations Centre team.
• Excellent written and verbal communication skills.
• Strong organisational, analytical, and problem-solving skills.
• Ability to provide efficient, timely, reliable, and courteous service.
• Strong knowledge of incident management, problem management, and change management best practices.
• Experience building and maintaining a high-performance team.
• Experience maintaining metrics and SLAs.
• Knowledge of financial terms and principles.
• Familiarity with various access control and CCTV operating systems.
• Lenel-based professional certifications preferred (LCA/LCP/LCE).