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Technology Support III

JPMorgan Chase

Full time
Experience
3+ years
Location
Bangalore
Work mode
Not stated
Salary
₹15L – ₹25L a year estimatetypical for IT Jobs in Bangalore, 261 posts
Posted 6 days ago

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Role at a glance

You will
  • Provides end-to-end application or infrastructure service delivery and supports day-to-day maintenance of the firm's systems to ensure…
  • Uses enterprise-authorized AI capabilities within the work environment to speed up incident triage and trend analysis from operational…
  • Assist in the monitoring of production environments for anomalies, address issues utilizing standard observability tools, and identify…
Experience
3+ years
Must-have skills
MonitoringObservability

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Job description

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Corporate Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

  • Provides end-to-end application or infrastructure service delivery and supports day-to-day maintenance of the firm's systems to ensure operational stability and availability
  • Uses enterprise-authorized AI capabilities within the work environment to speed up incident triage and trend analysis from operational signals, validating outputs and handling operational data according to sensitivity and security requirements.
  • Assist in the monitoring of production environments for anomalies, address issues utilizing standard observability tools, and identify issues for escalation and communication while providing solutions to business and technology stakeholders
  • Analyze complex situations and trends to anticipate and solve issues while supporting incident, problem, and change management of full stack technology systems, applications, or infrastructure
  • Applies reuse-first, AI-assisted practices within incident/problem/change routines to identify recurring interruption patterns and support validated remediation actions aligned to resiliency and security expectations.

Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services (NAMR/APAC - India/ LATAM/Hong Kong)
  • Formal training or certification on troubleshooting, resolving, and maintaining information technology services concepts and advanced applied experience (EMEA/LATAM-Brazil)
  • Singapore: follow local country guidance
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support production support workflows with strong validation habits and awareness of data sensitivity
  • Ability to review and validate AI-assisted incident recommendations before action, escalating when uncertain and following operational and security expectations
  • Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
  • Experience in observability and monitoring tools and techniques
  • Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

Preferred qualifications, capabilities, and skills

  • Hands-on with AWS Operations.
  • Good Understanding of SLA/SLI/SLO.
  • Good use of logs and Monitoring /Dashboard(Eg:- Splunk, CloudWatch, Grafana).
  • Good to have SRE Skills on Automations.

Key skills

Required

MonitoringObservability

Preferred

AWSGrafanaService Level Agreements (SLA)

Tags

Job market insights

163active Monitoring jobs in Bangalore
134active Observability jobs in Bangalore
₹15L – ₹25L advertised yearly salary for IT Jobs in Bangalore (middle half of 261 posts that show a salary; median ₹19L)
242 more open jobs at JPMorgan Chase

Most IT Jobs posts in Bangalore ask for 3–6 years of experience (41% of 3961 that say).

Hiring most for IT Jobs in Bangalore

  • Bosch Group173 open jobs
  • Trigent Software Private Limited138 open jobs
  • Brillio117 open jobs

Jobs asking for Monitoring in Bangalore also ask for

  • Python41%
  • Kubernetes38%
  • CI/CD37%
  • AWS36%
  • Microsoft Azure35%

From live job posts on CoreHRx, updated 11 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

Questions about this job

What is the salary for this Technology Support III job?

The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹15L – ₹25L a year (typical for IT Jobs in Bangalore, 261 posts).

How much experience does this job need?

The post asks for 3 Yrs experience.

Where is this job based?

In Bangalore.

What kind of job is this?

It is a full time job.

This page is for Indian job seekers preparing for cloud engineer, DevOps, backend and solutions architect roles that list AWS as a skill, whether you are a fresher with a first certification or an experienced engineer moving into a senior role. It covers 60 questions in three levels: core services and concepts, then design and configuration choices for one to three years of experience, and finally scenario, security, cost and troubleshooting questions asked in senior rounds. Read each answer, explain it aloud in your own words, and try the CLI commands in a practice account with a billing alert set.

Questions you may be asked

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  2. Explain the AWS shared responsibility model.
  3. What is Amazon EC2, and how do you read an instance type name like m7g.large?
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