₹7.5L – ₹23L a year estimatetypical for IT Jobs in Hyderabad, 65 posts
Posted 10 days ago
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Role at a glance
You will
Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations…
Creating Dashboard and Providing End to End Observability Solution with help of Chase approved tool like Splunk , Dynatrace, Grafana etc.
Leads team adoption of enterprise-authorized AI capabilities within the work environment to improve incident triage speed and consistency…
Experience
5+ years
Must-have skills
MonitoringObservability
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Job description
Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.
As a Technology Support Lead in Environment Experience team within Consumer & Community Banking, you will play a lead role in ensuring the operational stability, availability, and performance of our pre- production services. Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.
Job responsibilities
Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm
Creating Dashboard and Providing End to End Observability Solution with help of Chase approved tool like Splunk , Dynatrace, Grafana etc.
Leads team adoption of enterprise-authorized AI capabilities within the work environment to improve incident triage speed and consistency (e.g., synthesizing operational signals into prioritized actions), with human-in-the-loop validation and appropriate handling of sensitive data.
Execute policies and procedures that ensure operational stability and availability and lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Monitor pre-production environments for anomalies, address issues, drive evolution of utilization of standard observability tools, and escalate and communicate issues and solutions to business and technology stakeholders through incident resolution and service restoration
Applies reuse-first, AI-assisted practices across incident/problem/change routines to identify recurring interruption patterns and validate remediation actions aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support production operations workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted incident recommendations before action, escalating when uncertain and ensuring outcomes align to operational, security, and auditability expectations.
Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud
Proficient in observability and monitoring tools and techniques
Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
Experience to AWS Technology like EC2, ECS, EKS, Lambda, ALB,NLB, S3
Creating Dashboard with help of Chase approved tool like Splunk , Dynatrace, Grafana etc.
Experience to Python OR any Programming Language
Experience of automating repetitive task with help of using MCP, and AI tools is a Plus
Troubleshooting experience in Micro-service Environment
Leading a P2 Bridge with Multiple Stakeholders towards resolution
Most IT Jobs posts in Hyderabad ask for 3–6 years of experience (48% of 1243 that say).
Hiring most for IT Jobs in Hyderabad
Salesforce44 open jobs
JPMorgan Chase43 open jobs
Kyndryl30 open jobs
Jobs asking for Monitoring in Hyderabad also ask for
Python48%
AWS48%
CI/CD41%
Observability33%
Kubernetes32%
From live job posts on CoreHRx, updated 11 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.
Questions about this job
What is the salary for this Technology Support Lead job?
The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹7.5L – ₹23L a year (typical for IT Jobs in Hyderabad, 65 posts).
This page is for Indian job seekers preparing for cloud engineer, DevOps, backend and solutions architect roles that list AWS as a skill, whether you are a fresher with a first certification or an experienced engineer moving into a senior role. It covers 60 questions in three levels: core services and concepts, then design and configuration choices for one to three years of experience, and finally scenario, security, cost and troubleshooting questions asked in senior rounds. Read each answer, explain it aloud in your own words, and try the CLI commands in a practice account with a billing alert set.
Questions you may be asked
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