Zonal Manager - PLCS - Growth

Job Purpose
“This position is open with Bajaj Finance ltd.”Duties and Responsibilities
1. Ensure to meet/exceed planned top line numbers as per business operating plan and deliver on acquisition, loss & profitability metrics in tier 3 & 4 markets.
2. Responsible for the quality of business acquired & maintain the clean portfolio.
3. Cross-sell various insurance & other products to generate additional revenues by increasing penetration during fulfillment process for the location.
4. Creating a strong & compliant sales culture to drive acquisitions, profitability and employee development.
5. Monitoring performance and suggest corrective action for:
• Key business metrics
• Product and portfolio performance
• Employee productivity
• Compliance, policies, guidelines & processes
6. Requires to extensively travel to various small markets to build business volume grounds up & strengthen the process.
7. Measure productivity and implement training measures to bridge the gap to achieve required productivity.
8. Responsible for the performance and development of sales team and retention of high performers in the team.
9. Identify process improvement areas and re-engineer the existing processes to bring efficiency & reduce cost
10. Resolve all customer escalation and queries related to both the channels
11. Effectively work with various cross-functional teams like Risk, Credit, operations & IT to ensure smooth functioning

Systems Understanding & Data Analysis:

12. Understanding of CRM & lending system - Salesforce.com & Finnone is a must
13. Data extraction from various sources and analysis in line with the business requirements
14. Tracking all important matrix of business on regular basis
15. Need to have excellent excel and PowerPoint skillsRequired Qualifications and Experience
"Should have 8-10 year of experience in lending

Prior experience in a Sales/callcentre/Product role in retail lending would be added advantage.

Should have a MBA / Post Graduate Degree

Should have collaborative work style to engage with peers & colleagues across the company.

Should have excellent communication skills along with strong presentation and data analytics skills.

Excellent Team Management & Interpersonal Skills.

Exceptionally high motivational levels and need to be a self-starter."