Analyst BA - Pro and Services – Reporting

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience. 

About Lowe’s
Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India

About the Role

The Analyst is responsible for understanding pro & services, and business processes to deliver actionable insights through data. The role involves collaborating with cross-functional stakeholders to design, develop, and maintain scalable reporting and analytics solutions.

Job Summary:

The Analyst is responsible for developing a deep understanding of Pro & Services business processes and leveraging data to deliver actionable insights that support strategic and operational decision-making. This role partners with cross functional stakeholders to design, develop, and maintain scalable reporting, analytics, and automation solutions. Utilizing tools such as Power BI, SQL, Power Apps, and Power Automate, the Analyst builds reports, performs data analysis, and streamlines data flow through automation. The role also supports ad-hoc analytical requests, investigates data-related issues, and ensures the timely delivery of accurate, high-quality insights while maintaining strong data governance and integrity standards.

Key Responsibilities:

Core Responsibilities:

• Drive data-driven decision-making by partnering with cross-functional teams and delivering actionable insights for business reviews, operational excellence initiatives, and strategic programs.

• Perform advanced SQL-based analysis to investigate and resolve complex HR, incentive, compensation, and operational support tickets, identifying root causes and validating business logic across multiple systems.

• Design, develop, and optimize scalable data pipelines, data models, datasets, and semantic layers in Power BI and GCP to support enterprise reporting and analytics.

• Build and maintain high-impact Power BI dashboards and self-service reporting solutions that improve visibility, operational efficiency, and business performance.

• Own the end-to-end delivery of analytics solutions, including requirements gathering, data modeling, development, testing, deployment, and ongoing support.

• Develop and optimize complex SQL queries and data transformations to support reporting, data quality validation, troubleshooting, and ad hoc analysis.

• Leverage Power Platform (Power Apps and Power Automate) and automation tools to streamline processes, reduce manual effort, and improve operational efficiency.

• Collaborate with business leaders, HR teams, and stakeholders to translate business requirements into scalable analytics solutions and measurable outcomes.

• Promote best practices in data governance, documentation, and knowledge sharing while driving continuous improvement and innovation across the organization.

Qualifications & Skills:

• 3 to 4 years of experience in Data Analytics, Business Intelligence, or Reporting, with expertise in dashboard development and analytics solutions.

• Advanced proficiency in SQL and Power BI, including data modeling, performance optimization, complex query development, and dataset management.

• Strong experience working with large datasets, performing root-cause analysis, and delivering actionable business insights.

• Hands-on experience with GCP and SQL-based data environments such as DBeaver or similar tools.

• Exposure to Power Apps, Power Automate, and Looker Studio are preferred.

• Strong analytical, problem-solving, communication, and stakeholder management skills.

• Proven ability to work independently, manage priorities, and collaborate effectively across global teams.

• Proficiency in Microsoft Excel and PowerPoint.

Education Qualification & Certifications (optional)

Required Minimum Qualifications:

• Bachelor’s degree in engineering (B.E., B.Tech.), Statistics, Machine Learning , AI or any other Quantitative discipline.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.