Join our high-impact communications team to help shape the stories that matter most to our people and business. In this role, you will help bring our communications strategy to life through creative content, effective channel management, and insightful reporting. We are looking for someone with a strong communications background, excellent writing skills and advanced proficiency in managing projects and metrics.
Job summary
As a Communications Senior Associate in Internal and Corporate Communications, you will provide support for day-to-day delivery across internal channels, programs and employee events. Key outcomes include producing high-quality content, maintaining publishing cadence across platforms, and providing performance reporting (reach and engagement) to improve future communications. You will work with internal stakeholders to keep communications accurate, consistent and aligned to business priorities. This role offers the opportunity to work closely with internal stakeholders and contributes to a vibrant, connected workplace.
Job responsibilities
- Advise business and function stakeholders on creating and implementing measurable internal communication strategies.
- Manage priority stakeholder relationships and align business priorities with impactful storytelling.
- Balance local, country-wide, and global priorities to coordinate communications in a highly matrixed environment.
- Write, edit, and proofread clear, engaging content for internal channels, including newsletters, intranet articles, videos, digital signage and broadcast emails.
- Source and develop stories that connect and inspire a diverse employee audience.
- Adapt writing style and format for short updates, longer features, and event coverage.
- Manage communications and collaboration platforms (intranet, newsletters, Microsoft Teams channels, digital signage) to ensure content is timely and relevant.
- Partner across locations to implement communication initiatives and source stories from the ground.
- Track, analyze, and report on content and channel performance using Excel, Adobe Experience Manager, SharePoint, Power BI and other internal tools to provide actionable insights.
- Support content-related processes and guidelines to improve consistency and effectiveness, including responsible use of artificial intelligence tools and available metrics.
- Coordinate planning and delivery of internal communications projects and events (including town halls, employee engagement activities, and recognition programs) and proactively support day-to-day team priorities.
Required qualifications, capabilities, and skills- 4-6 years of relevant work experience in internal communications, marketing, business management, or a related field.
- Writing and editing experience producing clear, engaging content for diverse audiences.
- Proficiency using Excel, PowerPoint, SharePoint, and Power BI for reporting, metrics tracking, data analysis, and presentation.
- Experience managing events and communications channels such as newsletters, intranet, or digital signage.
- Demonstrated ability to prioritize and balance multiple projects with strong organizational skills.
- Demonstrated attention to accuracy and quality in day-to-day execution.
- Ability to work independently while supporting multiple stakeholders.
- Ability to collaborate effectively as a supportive, team-oriented partner.
- Demonstrated interest in bringing fresh ideas and innovation to communications.
Preferred qualifications, capabilities, and skills- Bachelor's degree in communications, journalism, English or a related field.
- Experience in a multinational corporate environment, preferably information technology, global capability center environments, or banking, financial services, and insurance.
- Photography skills.
- Simple video editing skills.
- Canva and graphic design skills.
- Commitment to supporting a high-impact, high-visibility communications function.
About usJPMorganChase, one of the world's oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.
Our presence in IndiaJ.P. Morgan has been doing business in India since 1922, providing a comprehensive range of services and solutions. India is a key market for us, and we continue to invest in our growing business here. We are among the country's leading players in almost all of our businesses, catering to global clients with business interests in India and local multinationals expanding internationally. Our Corporate Centers in India service all lines of business worldwide in operations, technology, finance, and research.
Equal opportunity employer statementWe recognize that our people are our strength, and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate based on any attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, or disability. We make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAMOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.
