Business Analyst Quality Management – Client Tax & Regulatory Reporting

Location: Tril Info Park, India

We are seeking a skilled and experienced Business Analyst to join the Quality Management Team in Wealth Operations, with a specialized focus on Client Tax Reporting and Regulatory Reporting. This role is crucial in **contributing to the development and implementation of automated solutions for Quality Assurance** within these processes. The Business Analyst will play a key role in supporting the integrity and accuracy of information across a broad range of wealth management products and client portfolios by leveraging technology. The ideal candidate will possess a solid understanding of Tax and Regulatory Reporting, practical experience with automation tools, and familiarity with Artificial Intelligence (AI) concepts and applications.

**Key Responsibilities:**

• **Automation & Solution Development:**
• Contribute to the development and implementation of automated solutions for Quality Assurance within Client Tax Reporting and Regulatory Reporting.
• Design and implement automated testing processes, controls, and monitoring to ensure the accuracy and timeliness of regulatory and tax reports.
• Participate in identifying and implementing best practices to enhance the efficiency, accuracy, and consistency of tax and regulatory reporting through automation, considering the diverse range of products and services offered to global clients.
• Support the development and monitoring of robust data quality metrics and controls to ensure the integrity of data used for tax reporting, from client data to complex product transactions.
• **Quality Assurance Support & Execution:**
• Contribute to the Quality Assurance framework for all Client Tax Reporting and Regulatory Reporting activities, ensuring adherence to submission deadlines and accuracy standards.
• Design and automate tools for comprehensive data reconciliation and validation to ensure the integrity of Tax reporting.
• **Tax Compliance & Interpretation Support:**
• Contribute to the implementation of complex new or revised Tax requirements, providing technical insights for automation solutions.
• Support responses to queries from Tax Authorities and internal control assessments (e.g., MCA framework) by providing automated data insights.
• Identify potential discrepancies or issues in Tax reporting and escalate them appropriately.
• Support the development, maintenance, and continuous enhancement of the risk and control framework for Tax reporting processes, with an automation lens.
• Stay abreast of evolving global regulatory and tax requirements, Citi policies, standards and adapt the QA framework to meet new compliance standards, especially those impacting wealth management products.
• **Stakeholder Collaboration:**
• Collaborate effectively with internal stakeholders (e.g., Corporate Tax, ICRM, Legal, Business Units) and technology teams to address QA issues, develop remediation plans, and drive continuous improvement initiatives specific to Wealth Management.
• **Risk Assessment Contribution:**
• Support risk, self-assessments to identify gaps in existing QA processes, with a focus on mitigating compliance risks associated with diverse client portfolios and complex investment products through automated controls.
• **Reporting & Analytics:**
• Develop and contribute to comprehensive reports on the status of QA programs, key findings, and recommendations for improvement, highlighting areas of risk and strategic focus related to automation.

**Required Skills & Expertise:**

• **Educational Background:** Bachelor's or Master's degree in Finance, Business, Economics, Computer Science, or a related field.
• **Professional Experience:**
• Solid experience (typically 5-8+ years) in implementing controls and Quality Assurance, with a strong focus on automation, within Client Tax Reporting and/or Regulatory Reporting or a related domain in the financial services industry, with specific experience in Wealth Management.
• **Working experience in implementing automation tools in Client Tax Reporting and/or Regulatory Reporting is essential.**
• **Experience with Artificial Intelligence (AI) concepts and applications is preferred.**
• Experience in supporting or participating in technical projects or initiatives related to process automation and QA.
• Knowledge and working experience on regulatory frameworks (e.g., Dodd-Frank, EMIR, MiFID II, MAS, HKMA, Volker, Trace) will be preferred. Knowledge of various Client Tax Reporting frameworks (e.g., FATCA, CRS, Relief at Source, Reclaim at Source) and indirect Tax regimes like GST, VAT, FTT will be a plus.
• Solid understanding of key Tax and/or regulatory reporting frameworks and requirements.
• **Technical Skills:**
• Proficiency in data analytics and QA tools; experience with automated QA testing frameworks and tools (e.g., Python, SQL, Alteryx, RPA platforms).
• Proficiency in reconciliation, advanced Excel functions, and other data manipulation and reporting tools.
• **Core Competencies:**
• Strong analytical and problem-solving skills, with the ability to manage complex data sets, identify trends, and address issues within the context of wealth management client portfolios through automated solutions.
• Excellent communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels.
• Strong attention to detail and analytical skills.
• Ability to work independently and collaboratively in a fast-paced, complex environment with multiple competing priorities.
• Experience in managing documentation for Tax Authority submissions and audit trails.

**Why Join Us?**

• **Global Impact:** Play a key role in ensuring compliance and operational excellence across global wealth management markets through innovative automation, safeguarding the integrity of our client experience, relationships, and services.
• **Career Growth:** Opportunity to develop and gain experience within a critical function, with potential for career advancement and exposure to diverse markets and products, particularly in the growing field of AI and automation in QA.
• **Collaborative Environment:** Work with top-tier professionals from diverse backgrounds and regions, in a culture that values teamwork, innovation, and continuous improvement.

## **Job Family Group:**

Operations - Transaction Services

## **Job Family:**

Securities and Derivatives Processing

## **Time Type:**

Full time

## **Most Relevant Skills**

Please see the requirements listed above.

## **Other Relevant Skills**

For complementary skills, please see above and/or contact the recruiter.

*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.*

*If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *[Accessibility at Citi](https://www.citigroup.com/citi/accessibility/application-accessibility.htm).*

*View Citi’s [EEO Policy Statement](https://www.citigroup.com/global/eeo-aa-policy) and the [Know Your Rights](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) poster.*