Cloud Operations Engineer - Linux

Location: India

**Job Description – Linux & AWS Cloud Operations Engineer III**

**Experience:** 5–7 Years | **Level:** Engineer III | **Function:** Cloud Operations / Infrastructure

**Role Overview**

We are looking for an experienced **Linux & AWS Cloud Operations Engineer III** with strong hands-on expertise in **Linux administration, AWS infrastructure, networking, security, monitoring, automation, and production operations**. The role will provide L2/L3 support for enterprise cloud environments and contribute to infrastructure transformation and continuous improvement.

**Key Responsibilities**

• **AWS Administration:** Manage and support **EC2, VPC, IAM, S3, EBS, ELB/ALB/NLB, Auto Scaling, Route 53, CloudWatch, RDS**, and related AWS services.
• **Linux Administration:** Administer **RHEL, CentOS/Rocky Linux, and Ubuntu** environments, including OS configuration, patching, upgrades, hardening, package management, users/permissions, filesystems, services, and performance management.
• **Production Support:** Provide L2/L3 support, troubleshoot complex infrastructure issues, handle P1/P2 incidents, perform RCA, and ensure SLA compliance.
• **Linux Troubleshooting:** Troubleshoot CPU, memory, disk, filesystem, process, kernel, service, boot, SSH, authentication, DNS, and network issues.
• **AWS Networking:** Strong understanding of **VPC, subnets, route tables, Security Groups, NACLs, NAT Gateway, Transit Gateway, VPN, DNS, and load balancing**.
• **Security:** Manage IAM, security groups, encryption, access controls, OS hardening, vulnerability remediation, and security patching.
• **Monitoring & Performance:** Use **CloudWatch, SolarWinds, or similar tools** for monitoring, alerting, capacity planning, and proactive issue detection.
• **Backup & DR:** Support AWS backups, snapshots, recovery, replication, and disaster recovery testing.
• **Automation:** Develop scripts using **Bash/Shell and Python** and support automation using **Terraform, CloudFormation, or Ansible**.
• **Change & Incident Management:** Execute production changes following ITIL processes, including risk assessment, implementation, validation, rollback, and change closure.
• **Documentation:** Maintain SOPs, runbooks, architecture documentation, troubleshooting guides, and operational procedures.
• Collaborate with **Network, Security, Database, Application, DevOps, and Infrastructure teams** and participate in **24x7/on-call support** as required.

**Required Skills**

• **5–7 years** of experience in Linux Administration, AWS Cloud Operations, or Infrastructure Engineering.
• Strong hands-on experience with **AWS and enterprise Linux**.
• Strong knowledge of **Linux system administration, networking, storage, security, and performance troubleshooting**.
• Strong AWS knowledge covering **EC2, VPC, IAM, S3, EBS, ELB, Auto Scaling, Route 53, CloudWatch, and RDS**.
• Strong understanding of **TCP/IP, DNS, VPN, routing, NAT, firewalls, and load balancing**.
• Strong scripting skills in **Shell/Bash and Python**.
• Experience with monitoring, incident/problem management, change management, RCA, backup, and DR.
• Good understanding of cloud security and vulnerability management.

**Preferred Skills**

• **Terraform / CloudFormation / Ansible**
• AWS Systems Manager and Patch Manager
• Docker / container technologies
• CI/CD and DevOps practices
• Git
• AWS multi-account and hybrid environments
• AWS or Linux certifications such as **AWS Solutions Architect/SysOps/DevOps or RHCSA/RHCE**
• Experience with enterprise monitoring and security tools.

**Key Success Criteria**

• Maintain high availability, security, and performance of AWS and Linux environments.
• Resolve L2/L3 incidents within SLA and provide effective RCA.
• Improve operational efficiency through automation and standardization.
• Successfully execute production changes with appropriate validation and rollback plans.
• Contribute to cloud modernization, security, monitoring, automation, and cost optimization initiatives.

**About Us**

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! 

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.

At MRI, one of our core values is to *strive to amaze.*  From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.

**Amazing growth requires amazing employees. Are you up to the challenge?**  

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!  

*MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.*

*We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!*

At MRI, [our company culture](https://www.mrisoftware.com/about/culture/) is more than a talking point – it’s what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the right fit for your next career move!

We’re completely dedicated to making this the best job you’ve ever had! We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:

• Join our employee-led resource groups to maximize your experience at work.

• Add 16 extra hours to your time off to shorten your workday as part of our Flex at MRI program.

• Utilize 16 hours of paid time to volunteer.

• Know great workers? Our generous employee referral scheme rewards you for bringing in talent.

• Enjoy peace of mind with our regional-specific healthcare benefits for you and your family.

• Big on family? So are we! Our Parental Leave and parental support perks allow you to grow your family comfortably as an MRI employee.

• Maintain a fantastic work-life balance with PTO days plus observed holidays.

• Further your professional development and growth with our tuition reimbursement offerings.

• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year.

And more!

Now, take a glimpse into some of the fun we have here:

[MRI Software Instagram](https://www.instagram.com/mrisoftware_llc/?hl=en)