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Cluster Manager, Quick Commerce

Amazon

Full time
Experience
1+ years
Location
New Delhi, Ahmedabad, Mumbai, Bangalore
Work mode
Not stated
Posted 8 days ago Last checked 2 days ago

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Role at a glance

You will
  • Ensure a safe work environment
  • Lead and supervise 3P run Micro Fulfillment Centers.
  • Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
Experience
1+ years
Education
Bachelor's degree
Must-have skills
Performance Management

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Job description

Location: Ahmedabad, India

Description
The cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives
Key job responsibilities

  • Ensure a safe work environment
  • Lead and supervise 3P run Micro Fulfillment Centers.
  • Responsible for the overall Quality, Productivity and dark store performance
  • Appraise performance; resolve problems; and address staffing needs
  • Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
  • Ensuring Building heath and inventory metrics with best in class quality metrics
  • Collaborate with stakeholders. Taking up cross functionally the adoption of best practices.
  • Proactively identify and lead process improvement initiatives
  • Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
  • Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
  • Ensure best practices in people management and accountable for compliance, Connections and scorecards.
  • Manage People and team development
  • Create leaders and talent pipeline. Good stake holder management and project management skills
  • Do cross functional and cross mile interfacing and take up for the best practices and initiatives

Basic Qualifications

  • 1+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Preferred Qualifications

  • 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.

Key skills

Required

Performance Management

Preferred

Process Improvement

Job market insights

9active Performance Management jobs in New Delhi
320 more open jobs at Amazon

Jobs asking for Performance Management in New Delhi also ask for

  • Customer Service22%
  • Financial Analysis22%
  • Financial Planning & Analysis (FP&A)22%
  • Power BI22%
  • SAP22%

From live job posts on CoreHRx, updated 12 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

Questions about this job

How much experience does this job need?

The post asks for 1 Yr experience.

Where is this job based?

In New Delhi, Ahmedabad, Mumbai, Bangalore.

What kind of job is this?

It is a full time job.

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