Department Store Executive - Hyderabad

Job Title: Department Store Executive
Location: Hyderabad

Key Responsibilities

Department Operations

• Oversee the daily operations of the assigned department to ensure smooth functioning.
• Ensure shelves and displays are well stocked, organized, and visually appealing.
• Maintain store standards for cleanliness, hygiene, and product presentation.

Customer Experience

• Ensure customers receive a premium and personalized shopping experience.
• Handle customer queries, feedback, and complaints in a professional manner.
• Support customers in selecting gourmet food and specialty products.

Inventory & Quality Management

• Monitor stock levels and coordinate with the warehouse or procurement team for replenishment.
• Ensure proper FIFO / FEFO practices are followed.
• Conduct regular expiry checks and quality inspections of products.

Sales & Performance

• Track department sales performance and work towards achieving targets.
• Suggest promotions, product placements, and merchandising ideas to increase sales.
• Maintain department reports and operational records.

Eligibility Criteria

• Diploma or Graduation in Hotel Management / Hospitality / Retail Management preferred.
• 1–3 years of experience in retail, food retail, or hospitality operations.
• Experience in team supervision or department handling will be an advantage.

Skills Required

• Leadership and team management
• Customer service and relationship management
• Inventory and stock management
• Merchandising and product presentation
• Communication and problem-solving skills
• Attention to detail in quality and hygiene standards

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