Director of Sales and Marketing

Location: Mumbai, MH, India
Department: Sales

Job Description

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to:

• Develop Sales strategies & tactics that align and support the hotels strategic plan
• Takes an active role in regional tourism organizations and participates in sales activities both on and off-property
• Demonstrate leadership in Revenue Management, ensuring revenues/yields are maximized based on demand and growth requirements
• Identify opportunities to increase on-going and additional revenue streams and create value by challenging existing processes, encouraging innovation and driving necessary change
• Provide market intelligence & economic trends and adapts sales strategy to exceed guest expectations, generate increased revenue and ensure competitive positioning in our marketplace
• “Hires the Best” for the property-based Sales and Marketing leadership team and provides on-going coaching, training and action plans to promote development of Managers and their direct reports
• Work in collaboration with GSO’s to maximize business results
• Identifies and develops marketing communication activities, analyses marketing opportunities, develops and executes creation and distribution of collateral (online and traditional) to support business goals and destination awareness
• Manage local Public Relations initiatives and work in collaboration with regional Director of Public Relations for National/International opportunities
• Develop strong partnerships with local and external organizations to further brand/product awareness and advises brand and regional teams of brand growth opportunities
• Leads and supports the on property Conference Services team. Ensures follow-up and actions plans to build ‘Voice Of Guest’ results and meeting planner
• Prepares weekly, monthly, quarterly and annual reports as required and analyses external reports and resources to establish hotel’s market position
• Prepares and administers hotel’s budget and marketing plan to achieve total hotel revenue goals
• Maintains a strong relationship with owners and actively participates in the preparation and delivery of monthly/quarterly/annual business reviews
• Active member of the hotel executive committee.  This includes participating in hotel events, assisting with communications and playing an active role in all colleague engagement action plans
• Responsible for managing S&M expenses and payroll

Qualifications

• Minimum of 2-3 Years in Same position or equivalent
• Minimum 12-15 Years of Hotel Experience.
• Experience in Luxury hotel and Mumbai Market would be preferred
• Graduate in Business Administration, Management Studies or Hotel Management
• A reasonable understanding of the hotel industry (preferably Mumbai market)
• Exceptional computer skills (Opera, RMS, Outlook, Microsoft Excel/PowerPoint)
• Technologically savvy – can learn and use new systems quickly
• Ability to accurately and efficiently prepare requested reports
• Exceptional verbal and written English skills (French preferred but not required)

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Accor Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Your experience and skills include:

• Excellent interpersonal and communication skills
• Ability to prioritize work in an environment with multiple interests
• Ability to handle complex and confidential information with discretion

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"