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Role at a glance
You will
Leading high-level efforts for high-value or low-limit claims, ensuring teams have plans in place for staffing, workflow, quality…
Building and maintaining internal and external networks to facilitate collaboration across claims and the enterprise
Interacting regularly with senior claims and enterprise leadership on claims strategy and operational outcomes
Must-have skills
Data AnalysisSuccession Planning
Work mode
Hybrid
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Job description
Location: Pune, Maharashtra Department: Insurance
We are seeking a seasoned FBS Field Claims Manager to lead teams across multiple sites, ensuring high-quality claims outcomes. As a subject matter expert, you will collaborate with executive and cross-functional leaders to develop and implement strategic initiatives and complex projects that drive business goals.
Key responsibilities include:
Leading high-level efforts for high-value or low-limit claims, ensuring teams have plans in place for staffing, workflow, quality assurance, reporting, and budget oversight
Building and maintaining internal and external networks to facilitate collaboration across claims and the enterprise
Interacting regularly with senior claims and enterprise leadership on claims strategy and operational outcomes
Overseeing and directing change strategy for the department, including implementing and communicating change to improve adoption and maintain positive employee engagement
Shaping line of business strategy and formulating operational objectives
Leveraging internal and external resources to support the business in understanding the competitive landscape and identifying new strategic opportunities
Requirements:
Operational leadership, planning, budgeting, forecasting, and data analysis
Experience in claims strategy execution, technology utilization, performance expectation setting, and succession planning
Shift timings: 06:30 PM to 03:30 AM IST
Benefits:
Competitive salary and performance-based bonuses
Comprehensive benefits package
Career development and training opportunities
Flexible work arrangements (remote and/or office-based)
