Senior Business Analyst II

Location: Chennai
Department: Insurance

We are seeking a Senior Business Analyst II to join our team. As a Senior Business Analyst II, you will work with one or more Business Units, supporting multiple complex assigned projects aimed at delivering IT solutions and services that meet company cost, quality, and strategic targets.

The role will predominately focus on gathering and analyzing work group data, defining current processes and requirements, researching best practices, and identifying and documenting process improvements and functional specifications.

Responsibilities

Planning

• Builds up good working relationships with senior stakeholders, knows who to involve, when and why
• Develops a trusted advisor relationship with stakeholders through effective communication, and efficient quality execution on projects
• Identifies return on investment, detailed tangible / intangible benefits, direct / indirect benefits, to support the argument to deliver or not deliver a change
• Leads and supports peers in the creation of change impact assessments for small deliveries across single or multiple teams and is an advocate for change
• Supports initial scope and objectives discussions, ensuring scope creep does not occur during delivery

Ideation and Framing

• Reacts to stakeholder decisions / options and guides them through the impacts
• Communicates effectively with senior business stakeholders and delivery teams
• Leads workshops and ensures objectives are achieved
• Supports both technical and business discussions within a team

Lifecycle Management

• Resolves conflicting priorities across stakeholder groups
• Actively participates in self-assessment processes re implementation and adherence with SDLC and able to articulate areas for team improvement
• Facilitates retrospectives ensuring lessons are learned
• Generates an analysis definition of done for all deliveries
• Supports junior roles on delivering to the definition of done
• Supports the Project Manager by taking ownership of the analytical delivery, driving to conclusion
• Define metrics and measures to evaluate process performance and benefits of improvements

Vision Strategy and Principles

• Articulates how an organization can act on or transform a product to help achieve a business objective
• Identifies new areas of business capability and suggests technology improvements to aid support
• Ensures each technology delivery has strategic alignment

Requirements, Analysis and Design

• Incorporates user interface and user experience design standards within requirements
• Conducts change management assessments
• Compiles functional requirements for increasingly complex solutions
• Effectively articulates the flow of data to aid business discussions and / or the articulation of requirements
• Collaborates on solution design, including prototyping and proof-of-concept development
• Assists with solution design and implementation, in support of business requirements and customer perspectives
• Takes lead from key technology teams (e.g. security) guidance regarding which aspects of application need to be improved / maintained within the solution

Solution Evaluation

• Identifies the value being delivered across a solution (as-is) using both subjective and objective assessment techniques
• Identifies the limitations of the solution which may be preventing value from being achieved

Requirements

• Possess extensive experience as an IT business analyst within Insurance Domain (Must Have) having advanced proficiency in conceptual data modeling, UML, data flows, analysis, and processing
• Uses business intelligence and reporting tools to create dashboards and reports to support data-driven decision making within an organization
• Analyses and interprets a variety of datasets using data querying languages in support of a business need, business decision or system enhancement, validates deployments across non-prod and prod environments, ensuring success
• Produces low and high-fidelity user interface diagrams and creates test cases, test scripts, and test plans to ensure successful validation of multiple development items and/or business workflows
• Have excellent communication skills that allow for effective communication across all levels of the organization
• Careful handling of customer and commercial data in line with access controls and approved processes
• Strong written and verbal communication skills, with the ability to explain technical findings in practical business terms
• A structured approach to competing priorities, time-sensitive work, and collaboration across distributed teams