₹15L – ₹25L a year estimatetypical for IT Jobs in Bangalore, 310 posts
Posted 24 days ago Last checked 21 hr ago
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Role at a glance
You will
Lead the onboarding process for new clients, including project planning, setup, and technical implementation
Support installation and configuration of the BlueOptima platform
Provide Tier 1 technical support to all clients, resolving basic integration issues, platform access/configuration problems, and common…
Experience
4+ years
Must-have skills
Bash ScriptingDockerKubernetesLinuxSQL
Work mode
Hybrid
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Job description
Location: Bangalore, Karnataka, India Department: Information Technology
Job Description
We are seeking a proactive and technically minded Implementation Engineer to manage the onboarding of new clients and support business-as-usual (BAU) clients by ensuring ongoing data quality and handling Tier 1 technical support for assigned clients.
This client-facing role is based in Bangalore, Indi and sits at the intersection of onboarding, technical troubleshooting, and customer enablement. You’ll work cross-functionally with Sales, Customer Success, Engineering, and Product to deliver a seamless implementation experience and long-term client satisfaction.
Key Responsibilities
Lead the onboarding process for new clients, including project planning, setup, and technical implementation
Support installation and configuration of the BlueOptima platform
Provide Tier 1 technical support to all clients, resolving basic integration issues, platform access/configuration problems, and common data errors
Monitor and manage ongoing client data health, proactively identifying and resolving data collection or integration issues
Ensure a consistent and high-quality onboarding experience across clients, continuously reducing onboarding time and improving system adoption
Train client-side system administrators to independently manage platform operations
Collaborate with Engineering and Product to support the rollout of new features and provide feedback based on client experience
Qualifications
4+ years of experience in a technical client-facing role
Strong communication and problem-solving skills
Proven ability to manage multiple projects or clients simultaneously
Detail-oriented and highly organized, with a proactive attitude
Basic Linux skills (e.g. navigating file systems, reviewing logs)
Basic experience with Docker and Kubernetes (e.g. basic commands, basic troubleshooting)
Basic SQL skills (e.g. reading/writing simple queries for troubleshooting)
Basic bash scripting skills
Strong time-management skills and ability to thrive in a fast-paced environment
Exposure to technical support processes or client success operations
Nice to Have
Familiarity with basic networking concepts (e.g. IP whitelisting, firewall configuration, connectivity diagnostics)
Experience working with enterprise SaaS platforms
Background in working with version control systems and/or task tracking system
Additional Information
Why Join Us?
Culture & Growth
Global team with an innovative and supportive mindset
Rapid career development and visibility in a high-growth tech company
Freedom to build your own success story
Training programs and Personal Development Plans tailored for each employee
Benefits:
32 days of holidays (this includes public and religious holidays)
Contributions to your Provident Fund which can be matched by the company above the statutory minimum as agreed
Gratuity payments
Private Medical Insurance provided by the company (Employee + Spouse + 2 Children + 2 Parents)
Stay connected with us on LinkedIn or keep an eye on our career page for future opportunities!
Company Description
BlueOptima is an engineering intelligence platform trusted by some of the world's largest banks, insurers, and enterprises. We give CTOs, CIOs, and engineering leaders the objective data they need to measure software engineering productivity, prove AI ROI, and reduce delivery risk.
The conversation we sit in the middle of is one of the most pressing in enterprise technology right now. Every large organisation is rolling out AI coding tools and nobody can tell their board whether it is actually working. We can. Our research and our platform provide the answer, and we are building the commercial engine to get that message in front of the people who need to hear it.
Most IT Jobs posts in Bangalore ask for 3–6 years of experience (41% of 3686 that say).
Hiring most for IT Jobs in Bangalore
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Jobs asking for Bash Scripting in Bangalore also ask for
Python92%
AWS53%
Kubernetes50%
CI/CD48%
Linux46%
From live job posts on CoreHRx, updated 6 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.
Questions about this job
What is the salary for this Implementation Engineer job?
The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹15L – ₹25L a year (typical for IT Jobs in Bangalore, 310 posts).
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