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Job description
Location: Gurgaon, India
**Overview**
Keysight is a mission-critical design enablement partner for organizations solving the world’s most complex engineering challenges. With deep engineering expertise and leading design, emulation, and test solutions, our ~16,800 employees help customers in over 100 countries accelerate innovation across communications, automotive, energy, quantum, aerospace and defense, semiconductor, and artificial intelligence markets. Learn more [about what we do](https://www.keysight.com/us/en/about.html).
At Keysight, people come together to explore new ideas, challenge what's possible, and advance the technologies defining the future. Here, you'll find opportunities to do your best work, take your career further, and thrive in an [award-winning](https://jobs.keysight.com/awards) [culture](https://jobs.keysight.com/awards). Learn more [about our benefits](https://jobs.keysight.com/benefits).
**Responsibilities**
**Netskope SASE Support and Operations:**
Operate, support and maintain Keysight’s global Netskope platform – Secure Web Gateway (SWG), Cloud Access Security Broker (CASB) and Zero Trust Network Access (NPA/ZTNA) – as part of the global network operations team in a “follow the sun” model (APAC, EMEA & Americas).
Serve as an escalation point and subject matter expert for Netskope incidents, troubleshooting client steering, tunnel/connector, authentication, DNS, certificate and application access issues across user, branch and cloud traffic paths.
Monitor Netskope tenant health, Publisher/connector status, NewEdge POP connectivity and user experience; proactively identify and eliminate performance bottlenecks and steadily improve service availability.
Manage day-to-day policy and configuration changes – web/URL filtering, real-time protection and DLP policies, SaaS/IaaS CASB controls, private application onboarding, TLS inspection and certificate bypass exceptions – through established change management processes.
Administer Netskope Client deployment and lifecycle across Windows, macOS and mobile endpoints, including steering configuration, upgrades and troubleshooting.
Partner with the Information Security team to tune CASB and DLP policies, review alerts and participate in security incident response as the Netskope and network SME.
Manage vendor relationships – open and drive Netskope support cases, validate fixes, and track service-level performance.
Continuous improvement – participate in Problem Management, post-mortems and root cause analysis; develop runbooks, knowledge articles and automation to reduce incident volume and speed resolution.
**Qualifications**
**Job Qualifications**
We’re looking for a diversely skilled, experienced network and security engineer with these qualifications:
BS in Engineering, Computer Science or Information Technology or equivalent certification and/or experience.
2+ years of hands-on network and/or network security experience, including supporting a production SASE/SSE, proxy or cloud security platform.
Strong understanding of TCP/IP, DNS, TLS/PKI, proxy and firewall concepts, and zero trust principles.
Strong troubleshooting skills and comfort working incidents in a 24x7 global operations environment.
Netskope certification (e.g., NCSA, NCSE, NCSP) is a plus; other security or networking certification (e.g., CCNP, PCNSA/PCNSE, Security+, CISSP) and/or security specialization is a plus.
An ideal candidate will have experience or certification with some or all of the following technologies:
**Required:**
Hands-on experience administering Netskope (SWG, CASB and/or Private Access/ZTNA) or a comparable SSE platform (e.g., Zscaler, Prisma Access)
Web proxy/SWG, URL filtering and TLS inspection concepts
This page is for Indian job seekers preparing for cloud engineer, DevOps, backend and solutions architect roles that list AWS as a skill, whether you are a fresher with a first certification or an experienced engineer moving into a senior role. It covers 60 questions in three levels: core services and concepts, then design and configuration choices for one to three years of experience, and finally scenario, security, cost and troubleshooting questions asked in senior rounds. Read each answer, explain it aloud in your own words, and try the CLI commands in a practice account with a billing alert set.
Questions you may be asked
What is the difference between an AWS Region and an Availability Zone?
Explain the AWS shared responsibility model.
What is Amazon EC2, and how do you read an instance type name like m7g.large?
What is Amazon S3, and what are its main storage classes?
