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Job description
Location: India
Location: Pune, Maharashtra
Role Summary The Junior IT Systems Administrator will provide technical support and assist in the administration of Blancco's end-user computing, Microsoft 365, cloud services, and IT infrastructure. The role involves troubleshooting technical issues, supporting users globally, maintaining IT systems, and contributing to security and operational improvement initiatives.
Required Qualifications
BE/B.Tech in IT, Computer Science, or related field.
2-3 years of experience in IT Support, Helpdesk, or Systems Administration.
Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Ability to work independently and manage multiple priorities.
Willingness to work rotational 24×5 shifts, including nights.
Technical Skills
Support and administration of Windows, macOS, and Linux systems.
Experience with Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive).
User and access management in Microsoft Entra ID (Azure AD).
Basic knowledge of Microsoft Intune and endpoint management.
Familiarity with Windows Server, Active Directory, DNS, DHCP, and Group Policy.
Understanding of networking fundamentals (TCP/IP, DNS, VPN, Firewalls).
Basic experience with AWS or Azure cloud platforms.
Familiarity with virtualization technologies (VMware/Hyper-V).
Understanding of endpoint security, patching, and vulnerability management.
Experience using ITSM tools such as Freshservice or ServiceNow.
Basic PowerShell or scripting knowledge is desirable.
Responsibilities
Provide Level 1 and Level 2 technical support to employees.
Troubleshoot hardware, software, network, and SaaS application issues.
Manage user accounts, licenses, and access permissions.
Support Microsoft 365, Entra ID, Intune, and endpoint devices.
Assist with onboarding, offboarding, and asset lifecycle management.
Monitor and maintain servers, cloud services, and IT infrastructure.
Create and maintain technical documentation, SOPs, and knowledge base
articles.
Participate in IT projects and continuous improvement initiatives.
This page is for Indian job seekers preparing for cloud engineer, DevOps, backend and solutions architect roles that list AWS as a skill, whether you are a fresher with a first certification or an experienced engineer moving into a senior role. It covers 60 questions in three levels: core services and concepts, then design and configuration choices for one to three years of experience, and finally scenario, security, cost and troubleshooting questions asked in senior rounds. Read each answer, explain it aloud in your own words, and try the CLI commands in a practice account with a billing alert set.
Questions you may be asked
What is the difference between an AWS Region and an Availability Zone?
Explain the AWS shared responsibility model.
What is Amazon EC2, and how do you read an instance type name like m7g.large?
What is Amazon S3, and what are its main storage classes?
