Logistics Executive - Inventory Management

Location: Mumbai, India

Description Distribution Center Logistics Executive- Inventory The Estée Lauder Companies | India Supply Chain & Logistics | Up to 50% travel The Estée Lauder Companies is looking for a Distribution Center Logistics Executive- Inventory to keep inventory accurate and customer orders moving across our India operations. You will work closely with our third-party logistics (3PL) partner to reconcile physical stock with system records, investigate discrepancies and ensure orders move from picking through dispatch on time. Reporting to the Distribution Center Operations Lead, you will work with Logistics, Shipping, Planning and Commercial teams to resolve stock issues and flag risks early. What you will do Own inventory accuracy. Oversee cycle counts, physical stock checks, annual stocktakes and customs reconciliation. Reconcile physical inventory against SAP and warehouse management system (WMS) records, and maintain documentation for internal audits. Investigate and resolve discrepancies. Identify the root causes of inbound and outbound stock variances, coordinate corrections for transfers, adjustments and customer returns, and reconcile differences in both units and value. Oversee daily 3PL operations. Set priorities, coordinate training for the 3PL inventory team and monitor productivity and adherence to standard operating procedures. Track picking, packing, value-added services (VAS) and dispatch against order-to-delivery timelines. Manage stock movements and exceptions. Monitor inventory levels and coordinate replenishment, returns, damaged stock, stock redeployment and disposal. Flag ageing and slow-moving stock to Planning and Commercial teams for action. Resolve customer claims. Work with the 3PL partner to close customer claims and inventory queries within 48 hours, and report open and closed claims daily. Track performance and coordinate deliveries. Prepare stock reconciliation and slow-moving inventory reports, monitor daily and monthly KPIs, and flag risks to the Logistics Manager. Coordinate delivery and collection schedules with the ELC Shipping team and the 3PL partner. Qualifications What you will bring A bachelor’s degree or diploma in Logistics Management. At least 5 years of experience in inventory and warehouse management. A valid driving licence. Strong distribution center operations knowledge, including stock reconciliation, cycle counting and outbound fulfilment. Working knowledge of SAP, warehouse management systems and Power BI, along with advanced Excel and proficiency in PowerPoint and Microsoft Office. Strong analytical and problem-solving skills, with the ability to investigate stock variances and follow through on corrective actions. Excellent communication skills in English and the ability to work effectively with 3PL partners and cross-functional teams. The ability to manage competing priorities and work independently in a fast-paced distribution environment.