Manager

Job Description:

About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview
Data Infrastructure & Strategic Initiatives team is responsible for all the automation aspects of testing processes, ensuring quality of data and independent testing of corporate & business level process and regulatory controls by providing seamless access to the appropriate data & platforms required to execute the associated portfolio of tests.
A test is defined in the Independent Testing Enterprise Policy as "An independent point-in-time examination of one or more processes, controls, policies and procedures or data sources utilized for managing risk to assess the effectiveness of the control environment. A test is focused on answering a specific objective and has a pre-defined pass/fail criteria." Compliance testing may include activities such as automated surveillance and transaction level testing and may be performed onsite. Please note: This is not an application/software testing or application/software development role.

Job Description
As an SME, drive sustainable automation in EIT (Enterprise Independent Testing) test design, development, and implementation using a modern infrastructure and thoughtfully-designed solutions. Additionally, train/mentor the Test Automation team and help with creating dashboards for the reporting purposes.

Responsibilities:

• Developing testing automation that provides timely, useful, and actionable independent insight on the operational health of Bank of America's processes.
• Work closely with process owners in the Front-Line Units and Control Functions (FLUs/CFs) to obtain an understanding of their processes, including underlying data, flows, and controls, and to identify risks to successful execution, so that appropriate testing and monitoring can be developed.
• The processes to be assessed span across multiple Products, Regulations and Enterprise Processes. The outputs of the methodologies will be used to drive process improvements and timely detection and reporting of errors.
• The role requires being able to document and verbally explain the intuition and details behind the methodologies in a manner that is clear, concise, and consumable for a broad set of audiences that include key stakeholders across the Bank, as well as auditors and regulators.
• The Test Tools and Automation SME will then convert the test requirements into automated tests via Python and SQL.
• Enabling automatic test document generation from code
• Use programming skills and knowledge of software development lifecycle principles
• Design and develop and implement models and tests
• Produce clear, concise and repeatable technical documentation for models and/or tests
• Responsible for creating and revising code for data retrieval/manipulation when needed
• Responsible for securing testing data that meets the needs / supports given test design
• Independently gather test scripting and data requirements and work with data partners to ensure appropriate test design and sampling requirements are incorporated into the Test Plans
• Collaborate with key stakeholders across the Bank to understand modeling and testing business processes and requirements
• Perform debugging and code reviews to ensure quality of code.
• Ensure accuracy and quality development and hold validation session with the stakeholders to get a sign-off .
• Ensure adherence to the SLA's / Metrics - productivity, turnaround-time and accuracy.
• Communicate regularly with management and other support colleagues.
• Manage stakeholders with respect to business deliverables.
• Drive projects independently and ensure timely deliverables.
• Train/Mentor the team in case of any issues

• Hands-on experience on Python/Sql programming
• Software engineering: modular code, software lifecycle processes, unit testing, regression testing
• Strong Programming skills (e.g., Python) and solid understanding of Software Development Life cycle principle
• Advanced knowledge of data warehouse and mining concepts and baseline understanding of SQL query language and syntax
• Big data: distributed computing paradigms (e.g., mapreduce, dataframes, etc), optimizing distributed software
• Well versed with object-oriented or functional software development concepts
• Experience using large data tooling including Hadoop and S3 as well as Spark and Trino
• Good understanding of software testing methodologies
• Worked on varied data problems; structured/unstructured and small/large.
• Applies critical thinking and connects the dots on how processes relate to one another
• Demonstrates understanding of and passion for the "why"
• Looks around the corner, explores uncharted territories with an "outside-in" perspective
• Life-long learner who not only assertively educates self but encourages others to learn and grow.
• Feels ownership and accountability for delivering high quality work, able to prioritize effectively, adapt, and meet strict deadlines.
• Ability to recommend and implement process control improvements
• Strong written, verbal, presentation creation and delivery skills
• Communications are timely, concise, easy to follow and tailored to topic, audience, and competing priorities
• Exercises excellent judgment, discerning appropriate moments to challenge or insert point of view
• Asks the next level of questions, applies context to determine direction.
• Flexible to shift changes at short notice.
• Ability to work cross-functionally, and across borders to effectively execute the business goals