Operational Specialist - Young Graduate Trainee

Location: Bengaluru, India

Transform the future of workplace operations. Drive global real estate systems, data excellence, and service delivery while enabling seamless business operations worldwide. Be the engine behind smarter processes, better insights, and exceptional user support across a global Real Estate ecosystem. Your role Key responsibilities in your new role Support the rollout of RE systems (e.g. SAP RE-FX, IWMS/CAFM) and processes by preparing and migrating data, validating workflows, conducting user-acceptance tests, documenting issues, preparing training materials, and tracking operational readiness until go-live. Support the setup and transition of services to the RE Service Centre by preparing process maps, responsibility matrices, work instructions, service-catalogue entries, and handover checklists for new or changed services Administer RE systems, contracts, locations, spaces, workplaces, occupancy data, assignments, mass uploads and user access in SAP RE-FX,IWMS/CAFM, and other CRE applications based on approved and validated information. Perform recurring data-quality controls and resolve identified inconsistencies or coordinate their correction in systems, including access reviews, completeness and plausibility checks, duplicate assignments or conflicting records. Act as the central first point of contact for global RE requests and incidents, clarify and document cases, analyse root causes, coordinate and track their resolution with responsible team or specialist functions, and provide transparent updates. Prepare recurring KPI dashboards and management reports, maintain the request backlog and workload overview, and support capacity planning, service monitoring, escalation, automation, and continuous improvement. Your profile Qualifications and skills to help you succeed Relevant vocational training, a degree, or equivalent professional experience in Corporate Real Estate, service management, data management, system administration, business administration, Mandatory. Relevant experience in operational service delivery, RE-administration, data management, or system support (preferred). Basic understanding of RE systems and processes, ideally including SAP RE-FX, IWMS/CAFM, contract, space, workplace, occupancy, or user-access administration. Strong service orientation, communication, and teamwork skills, enabling effective collaboration within the global RE organization and with relevant specialist functions across Infineon (mandatory). A structured and accurate way of working with the ability to perform completeness, plausibility, and data-quality checks and follow defined workflows, priorities, and escalation rules (mandatory). Strong analytical and problem-solving skills, including the ability to identify root causes and develop practical solutions (mandatory). Motivated to support system rollouts, service transitions, automation, and continuous process improvement and to document issues and results transparently (preferred) Fluent in English, both spoken and written, with confidence inworking in an international service environment (mandatory). #WeAreIn for driving decarbonization and digitalization. As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener. Are you in? We are on a journey to create the best Infineon for everyone. We strive to create the best Infineon for everyone by embracing diversity and inclusion. We welcome applicants for who they are and offer a workplace built on trust, openness, respect and equal opportunity. Our hiring decisions are based on skills and experience. Even if you don’t meet every requirement, we encourage you to apply. Please let your recruiter know if you need any accommodations during the interview process. Learn more about our various contact channels and about Diversity & Inclusion at Infineon.