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Platinum Banker-Household-Outbound - Branch Banking

Kotak Mahindra Bank

Full time
Location
New Delhi
Work mode
Not stated
Posted 3 days ago Last checked 2 days ago

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Role at a glance

You will
  • Acquire and expand relationships with High Net Worth individuals for both liabilities and commercial assets.
  • Deliver superior customer service while ensuring adherence to bank policies and compliance standards.
  • Cross-sell a wide range of banking products and services to deepen client relationships.
Must-have skills
Customer Service

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Job description

Location: Delhi; New Delhi, India

Job Description

We are seeking a dynamic and experienced Platinum Banker to manage and grow relationships with High Net Worth (HNW) clients. The role involves deepening existing relationships and acquiring new ones by offering tailored banking solutions across liabilities and commercial assets. The ideal candidate will have strong knowledge of trade finance, commercial lending, and investment products, along with a passion for delivering exceptional customer service. This is a high-impact role that requires strategic thinking, excellent interpersonal skills, and the ability to coordinate across teams to deliver a seamless banking experience.

Acquire and expand relationships with High Net Worth individuals for both liabilities and commercial assets.

Deliver superior customer service while ensuring adherence to bank policies and compliance standards.

Cross-sell a wide range of banking products and services to deepen client relationships.

Educate clients about new products and enhancements to maximize engagement.

Organize and lead targeted sales initiatives and client engagement events.

Collaborate with other group companies to offer integrated financial solutions.

Maintain comprehensive records of client interactions and relationship history.

Monitor and resolve customer complaints and queries with a focus on quick turnaround and satisfaction.

Job Info
Job Identification
273546
Job Category
Consumer Bank
Posting Date
11/03/2026
Apply Before
12/03/2026
Degree Level
Bachelor's Degree
Job Schedule
Full time
Locations
7, Bharti Artists Colony,, New Delhi, Delhi, 110092, IN

Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.

Key skills

Required

Customer Service

Tags

Job market insights

24active Customer Service jobs in New Delhi
1,163 more open jobs at Kotak Mahindra Bank

From live job posts on CoreHRx, updated 6 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

Questions about this job

Where is this job based?

In New Delhi.

What kind of job is this?

It is a full time job.

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