Quality engineer - Services automation

About CIBC India
CIBC India is a technology and operations hub in Hyderabad, a global hotspot for innovation and talent. This new presence lets us tap into India’s vibrant tech community, connecting our global bank to local expertise and new perspectives to better serve our clients and accelerate our strategy.
In Hyderabad, we’re building a team to drive transformational change and shape our bank’s future – our technologists are advancing platforms with Python, FastAPI, and Azure Cloud, while our operations professionals support capital markets trading, simplify client onboarding, and enable accurate payment processing. By harnessing automation, CI/CD pipelines, and agentic AI, we’re creating solutions that drive efficiency and innovation across our business.
Job Description
JOB PURPOSE:
The Quality Engineer is responsible for leading the quality assurance and control functions for the wire payments and commercial payments hub platform. This role ensures robust, secure, and compliant payment processing solutions by overseeing test planning, execution, automation, and compliance with regulatory and security standards. The incumbent collaborates with product, development, and operations teams to deliver high-quality solutions supporting business objectives.
KEY ACCOUNTABILITIES:
Testing Coordination & Execution: Develop, publish, and execute test plans, test cases, traceability matrices, automation scripts, virtualization, status reports, defect and exit reports. Identify and obtain required test data and test environments. Develop, publish, and execute testing estimates and manage financials related to testing activities. Track and report QA/QE metrics and KPIs such as velocity and defect slippage.
Defect & Compliance Management: Manage defects throughout their lifecycle, ensuring timely resolution and documentation. Identify, manage, and implement remediation for any noncompliance items and deviations. Ensure adherence to QA/QE standards and support the implementation of new standards. Recognize and identify areas for process, policy, or tool improvement.
Technical Leadership:
Provide input, feedback, and challenge to technical designs and assess impacts to testing. Identify and implement automation, AI, or other emerging solutions to expedite testing and improve quality. Lead the adoption of automation frameworks and tools.
CROSS-FUNCTIONAL RELATIONSHIPS: Collaborates with project managers, business analysts, developers, and other stakeholders to coordinate testing activities and ensure alignment with project objectives. Works closely with development teams to provide feedback on technical designs and assess testing impacts. Interacts with external vendors and tool providers to evaluate and integrate testing solutions. Partners with other QA/QE professionals across the organization to share best practices and drive continuous improvement.
COMPLIANCE REQUIREMENTS/RESPONSIBILITIES: As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines, and controls.
AUTHORITIES/DECISION RIGHTS: As a key contributor to the business unit, this job has the authority to recommend changes to business processes in order to enhance operational efficiency and effectiveness.
JOB DIMENSIONS:
Responsible for the delivery of testing services for assigned projects/initiatives, supporting retail banking, mobile, web-based, UX, API, and accessibility testing. Provides technical and process leadership to ensure quality standards are met. Supports achievement of business unit goals through effective quality engineering and testing practices.
KNOWLEDGE AND SKILLS:
Education: Bachelors degree in Computer Science, Engineering, Information Technology or related field.
Experience:
3+ years QA/QE experience, 13 years development/automation Banking applications, API/web services, databases, integrations
Must have skills:
API testing (REST, SOAP, gRPC) Automation tools (Postman, Parasoft SOATest, REST Assured, Karate) Programming in Python, Java, or JavaScript Database testing (SQL/NoSQL), ETL testing Service virtualization Version control (Git), CI/CD integration Test management tools (JIRA, ALM) QA Fundamentals is must to have skill
Nice to have:
MQ, Solace, batch testing, UNIX Experience with cloud platforms (Azure, AWS, GCP) Performance testing tools (JMeter, NeoLoad) Security testing (OWASP ZAP, Burp Suite) Familiarity with microservices, containerization (Docker, Kubernetes)
Privacy:
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