₹3.5L – ₹7.5L a year estimatetypical for HR & Recruitment Jobs in India, 381 posts
Posted 10 days ago
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Role at a glance
You will
Conducting quality audits and reporting on findings
Proposing new systems and policies for continuous improvement
Providing guidance and mentorship to teams
Must-have skills
Quality Management
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Job description
Location: Navi Mumbai, MUM Department: Operations
We are looking for a Quality Manager to join our team. As a Quality Manager, you will be responsible for ensuring operational excellence and driving quality improvements in our programs. You will closely monitor program metrics, provide insights and analysis, offer recommendations, and help manage the implementation of service and process improvement programs.
Key responsibilities include:
Conducting quality audits and reporting on findings
Proposing new systems and policies for continuous improvement
Providing guidance and mentorship to teams
Collaborating with stakeholders to resolve quality issues
Developing and implementing impactful and measurable action plans
Requirements:
At least three years of experience in quality management in a BPO environment
Excellent communication and presentation skills
Knowledge of performance data management and analysis
We offer a dynamic work environment where you can make a real impact. If you're a motivated and results-driven individual with a passion for quality, we encourage you to apply.
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Jobs asking for Quality Management in Navi Mumbai also ask for
Process Improvement40%
Stakeholder Management40%
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Landscaping20%
From live job posts on CoreHRx, updated 14 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.
Questions about this job
What is the salary for this Quality Manager job?
The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹3.5L – ₹7.5L a year (typical for HR & Recruitment Jobs in India, 381 posts).
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