Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Your Role
As a Senior SAP BW/ABAP Developer & Support SME, you will be responsible for designing, developing, enhancing, and supporting SAP Business Warehouse solutions that enable enterprise reporting and analytics. You will work closely with business stakeholders and cross-functional SAP teams to deliver scalable data warehousing solutions, ensure data integrity, and provide expert-level production support across SAP BW and ECC environments.
What will you do:
- Design, develop, and maintain SAP BW data models, extraction processes, transformations, and reporting solutions.
- Build and support BW objects including DataSources, InfoPackages, DTPs, DSOs/ADSOs, InfoCubes, Composite Providers, Open Hub extracts, and master data models.
- Develop and optimize ABAP-based BW routines, user exits, and custom enhancements.
- Design, monitor, troubleshoot, and maintain complex Process Chains and data loading processes.
- Perform root cause analysis and resolution of production incidents, data discrepancies, and reporting issues.
- Support and maintain integrations using DB Connect, UD Connect, SDKs, and external data sources.
- Analyze data flow across DataSources, transformations, InfoProviders, and reporting layers to ensure data quality and consistency.
- Collaborate with functional teams across FICO, SD, MM/Procurement, EWM, SCM, and Planning domains to understand reporting requirements and deliver effective solutions.
- Participate in the full SAP BW lifecycle including design, development, testing, deployment, and production support.
- Ensure adherence to development standards, quality assurance processes, and performance optimization best practices.
Your Future at KyndrylEvery position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You AreWho You AreYou're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Experience:- 10+ years of hands-on experience in SAP Business Warehouse (SAP BW) development and support.
- Expertise in SAP BW 7.x including extraction, modeling, query design, and BW-related development.
- Strong experience with BW Extractors, Master Data, DSOs/ADSOs, InfoCubes, Composite Providers, Open Hub, DTPs, InfoPackages, and Process Chains.
- Proven experience in developing Expert Routines, Start Routines, End Routines, and BW-specific ABAP enhancements.
- Advanced debugging skills across SAP BW, ABAP, and SAP ECC environments.
- Experience supporting SAP BW 7.4 on ABAP Stack SP19 and SAP ERP ECC 7.3 environments.
- Strong understanding of ETL processes, data warehousing concepts, and reporting architectures.
- Expertise in troubleshooting process chain failures, data load issues, and complex production incidents.
- Experience with external connectivity technologies including DB Connect, UD Connect, SDKs, and SQL-based integrations.
- Strong working knowledge of SAP ECC integration and support for both 3.x and 7.x DataSources.
- Excellent analytical, problem-solving, communication, and stakeholder management skills.
- Demonstrated experience in at least two end-to-end SAP BW implementations or multiple large-scale support engagements.
Preferred Professional and Technical Expertise:- Experience serving as a SAP BW Subject Matter Expert (SME) in global enterprise environments.
- Strong functional understanding of SAP modules including FICO, SD, MM, Procurement, EWM, SCM, and Planning.
- Experience supporting large-scale reporting and analytics environments with high data volumes.
- Knowledge of performance tuning and optimization techniques within SAP BW.
- Exposure to hybrid SAP landscapes and integration with external data platforms.
- Experience leading incident management, root cause analysis, and continuous improvement initiatives.
- Ability to troubleshoot ambiguous or intermittent system issues with minimal error definitions.
- Strong documentation, mentoring, and knowledge-sharing capabilities.
- Experience working in complex production support environments with stringent service-level agreements (SLAs).
- Exposure to SAP BW modernization initiatives and migration projects is an added advantage.
Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can ExpectYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
