Senior Analyst, Business Insights

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. 

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

We are seeking a Business Insights Senior Analyst who will be responsible for delivering data-driven insights that support operational and strategic decision-making across the organization. The successful candidate will be capable of leveraging analytics, business intelligence tools, and strong business acumen to transform data into meaningful insights. This role will partner with business stakeholders to analyze performance, identify trends and opportunities, develop reporting solutions, and provide actionable insights.

Analytics & Reporting

• Develop, maintain, and enhance dashboards, scorecards, and recurring reports.

• Fulfill reporting, dashboard, and data ServiceNow requests from business stakeholders.

• Create and monitor key performance indicators (KPIs) that support business objectives.
• Perform root cause analysis and provide data-driven recommendations to stakeholders.
• Validate and ensure the accuracy, consistency, and integrity of reporting outputs.

Business Partnership

• Collaborate with stakeholders across functions to understand business needs and reporting requirements.
• Translate business questions into analytical approaches and meaningful insights.
• Present findings and recommendations to management and functional teams.

Project Support

• Participate in analytics and business insights projects from requirements gathering through implementation.
• Document business requirements, data definitions, and reporting standards.
• Support testing and validation activities for new reports, dashboards, and data solutions.
• Identify opportunities to automate reporting and improve existing analytical processes.

Continuous Improvement

• Recommend enhancements to reporting, data quality, and business processes.
• Apply analytical best practices and contribute to standardization efforts.
• Stay current with analytical tools, technologies, and business intelligence trends.

Required Qualifications

Education & Experience

• Bachelor's degree in Business, Analytics, Finance, Supply Chain, Information Systems, Statistics, or a related field.
• Typically 3-5 years of experience in business analysis, business intelligence, data analytics, or a related discipline.

Technical Skills

• Experience with business intelligence and visualization tools such as Sigma, Tableau, or Power BI.
• Proficiency in data analysis and reporting tools, including SQL and Microsoft Excel.
• Ability to work with large datasets and multiple data sources.
• Strong analytical and problem-solving skills.
• Knowledge of data governance and reporting best practices.

Collaboration First Hybrid Work Arrangement

This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.