Senior Analyst, Financial Shared Services

Location: Mumbai, India

Job Title:

Senior Analyst, Financial Shared Services

Office location:

Mumbai/Hybrid

Job Type (perm/FTC)

Permanent

Context & Job Purpose

We are seeking a detail-oriented and analytical Senior Analyst - Financial Shared Services (Invoicing) to support APAC invoicing and reporting operations. This role is responsible for the accurate and timely preparation of customer invoices, revenue reporting, accrual management, and financial analysis while ensuring compliance with customer contracts and internal controls.

The successful candidate will collaborate closely with Operations, Account Management, Finance, and Controllership teams to deliver high-quality billing and reporting processes while identifying opportunities to improve efficiency through automation and process enhancements

Key responsibilities

Customer Billing & Invoicing (65%)

• Prepare, review, and process customer invoices in accordance with contractual agreements and pricing schedules.

• Maintain and manage contract repositories and billing documentation.

• Ensure accuracy, completeness, and timeliness of invoicing activities.

• Partner with Operations and Account Management teams to resolve billing queries and enhance customer experience.

• Monitor invoicing processes and identify opportunities for process improvements.

Financial Close & Revenue Accounting (20%)

• Prepare revenue accruals as part of month-end close activities.

• Accrue and reclassify costs based on available financial information.

• Support accounting teams in resolving reporting issues and data discrepancies.

• Ensure compliance with financial controls and reporting requirements.

MIS Reporting & Analytics (15%)

Develop, maintain, and publish management reports including:

• Revenue Reports

• Accounts Receivable Aging Reports

• Unbilled Revenue Reports

• Operational and Financial Performance Reports

• Analyze data trends and provide actionable insights to business stakeholders.

• Support reporting automation and continuous improvement initiatives.

Key Skills & Competencies

Technical Competencies

• Customer Billing and Invoicing

• Revenue Recognition and Accruals

• Financial Reporting and MIS Reporting

• Contract Management

• Accounts Receivable Analysis

• Advanced Microsoft Excel

• Data Analysis and Reporting

• SQL and/or MS Access (Preferred)

Professional Competencies

• Strong analytical and problem-solving skills

• High attention to detail and accuracy

• Excellent stakeholder management skills

• Strong documentation and process control orientation

• Ability to manage multiple priorities in a dynamic environment

• Continuous improvement mindset

• Strong communication and collaboration skills

Stakeholder Management

This role regularly partners with:

Internal Stakeholders

• Operations Teams

• Account Management Teams

• Controllership

• Site Finance

• SOX & Compliance Teams

• GOSC Leadership

• APAC Leadership

The role requires frequent interaction with business and finance stakeholders to ensure accurate billing, reporting, and financial compliance.

Impact of the Role

• Manage and execute monthly customer invoicing processes for APAC operations.

• Support revenue reporting and financial close activities.

• Drive process standardization and operational efficiency.

• Identify opportunities for automation and enhanced financial controls.

• Act as a Subject Matter Expert (SME) for invoicing and reporting processes.

• Support process documentation, training, and knowledge sharing initiatives

Qualifications

• Bachelor's Degree in Accounting, Finance, Commerce, or related field.

• 5+ years of experience in:

• Customer Invoicing

• Contract Administration

• Financial Shared Services

• Revenue Reporting

• Financial Analysis

• Advanced Microsoft Excel skills.

• Experience managing cross-functional stakeholders.

Preferred

• Knowledge of SQL and/or Microsoft Access.

• Experience working in a Shared Services or Global Business Services environment.

• Exposure to large-scale operations supporting multiple geographies.