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Role at a glance
You will
Supporting the design and provision of IT solutions for full lifecycle mergers and acquisition (M&A) projects and group strategic projects.
Identifying opportunities for process improvements across services and networks, and managing a CSI backlog.
Must-have skills
Customer ServiceMicrosoft AzureMonitoring
Work mode
Hybrid
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Job description
Location: Viman Nagar, Maharashtra Department: IT
As a Senior Associate - IT System Engineer at Davies, you will work on and lead multiple technical projects, managing a backlog of continuous service improvement (CSI) processes.
Your primary responsibilities will include:
Supporting the design and provision of IT solutions for full lifecycle mergers and acquisition (M&A) projects and group strategic projects.
Collaborating with project delivery teams, technical architects, stakeholders, end-users, and third-party vendors to drive integration, support migrations, and contribute to the successful rollout of IT systems.
Evaluating changes and providing solutions for stakeholder review.
Adhering to and enforcing all business policies.
Creating and maintaining documentation, including system configurations, processes, knowledge articles, test and project plans.
Escalating issues to the Lead System Engineer, Technical Value Manager, or Project Manager.
Identifying opportunities for process improvements across services and networks, and managing a CSI backlog.
Working with the wider IT teams to drive integration.
The ideal candidate will possess:
Proven experience with Windows Operating Systems and Active Directory management.
Good knowledge of M365.
Understanding of core networking services such as TCP/IP, DNS, DHCP, RDP, SNMP, and LDAP.
Strong analytical and problem-solving abilities in complex technical landscapes.
Excellent communication and customer service skills.
Experience with cloud platforms, particularly Microsoft Azure.
Familiarity with automated monitoring and alerting tools and reporting.
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Questions you may be asked
Tell me about yourself.
Explain the four pillars of object-oriented programming.
What is the difference between a process and a thread?
