Senior Manager, Software Development & Engineering Senior (PL)

Location: Hyderabad, India

Your opportunity
At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect and a commitment to doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.

Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations – it’s a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region
What you have
We are seeking a Senior Manager, AI Site Reliability Engineering to lead a team that builds intelligent observability, monitoring, and deployment automation solutions using AI-augmented development practices. This is not traditional production support. You will lead AI SRE engineers who build software solutions for operational challenges, leveraging Gen AI to accelerate workflows, automate incident response, and drive systems toward five 9s (99.999%) availability while ensuring capacity planning, redundancy, and the highest standards of reliability, security, and scalability. This is a hands-on technical leadership role where you will actively contribute to architecture, code, and AI-driven tooling alongside your team. Ideal for engineering leaders who are curious, adaptable, and excited about working at the intersection of software engineering and AI.

12+ years of software engineering experience, with 4+ years in people leadership Bachelor's degree in Computer Science or equivalent Hands-on technically with ability to architect, review code, and contribute to critical decisions Proven experience operating systems at 99.99% or higher availability Hands-on experience with GenAI coding tools and demonstrated ability to drive team adoption Proficiency in Java or .NET, with scripting skills in Python, Bash, or PowerShell Experience building or leading development of AI agents for operational automation Strong prompt engineering skills with ability to define team-level AI practices Deep understanding of HA patterns including active-active, multi-region failover, and distributed consensus Hands-on experience with observability platforms (Datadog, Splunk, Grafana, Prometheus, ELK, or similar) Strong experience with CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions, ArgoCD , or similar) Proven track record leading RCA efforts and driving reliability improvements Strong CS fundamentals including system design, networking, concurrency, and algorithms Demonstrated ability to hire, develop, and retain top engineering talent

What’s in it for you At Schwab India, you’re empowered to shape your future. We support your growth through meaningful work, continuous learning, and a culture rooted in trust and collaboration – so you can build the skills to make a lasting impact. Our benefits are designed to care for your wellbeing, your family, and your long-term financial security.
Our base benefits, wellbeing, and total rewards include: Competitive compensation and retirement programs including Employee Provident Fund (EPF), Gratuity, and optional National Pension System (NPS) contributions Robust Paid Time Off, including annual/privilege leave, sick and casual leave, public holidays, maternity/paternity leave, and more Comprehensive medical insurance with Outpatient Department (OPD) services, including vaccination, pharmacy, dental, and vision coverage Annual reimbursement for health check-ups and mental health support through our Employee Assistance Program (EAP) Childcare (creche) reimbursement for eligible employees Transportation and meal benefits that support your day-to-day work Group life, personal accident, and critical illness insurance