Strategic Account Manager

Location: Bengaluru - India

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Role Summary: 

We are hiring a Strategic Account Manager - Renewals for the Credibility & Business Insights Group (CBIG) at Dun & Bradstreet. This role will be responsible for managing and growing existing client relationships, driving renewals, customer retention, account expansion, and revenue growth across Karnataka and Kerala. The position involves engaging with senior stakeholders such as CFOs, Finance Heads, Directors, and business leaders, while managing strategic accounts through consultative sales and relationship management.

Work Location:

Dun & Bradstreet India
No. 7/2, Gajanana Towers, 1st Floor,
Annaswamy Mudaliar Street,
Opposite Ulsoor Lake,
Bengaluru - 560042

Working Model: 5 Days Work From Office (On-site)

Key Responsibilities:

• Drive business growth through strategic account management, account expansion, renewals, and customer retention initiatives.
• Build and maintain strong relationships with key decision-makers, including CFOs, Finance Heads, Finance Controllers, Directors, and Managing Directors.
• Identify opportunities within existing accounts and create account growth strategies to maximize revenue generation.
• Conduct client meetings across Bengaluru, Karnataka, and Kerala to strengthen customer relationships and drive sales outcomes.
• Own sales pipeline management, forecasting, target achievement, and revenue delivery against business objectives.
• Engage customers across industries such as Automotive, Auto Ancillary, IT/ITES, Manufacturing, Engineering, Aerospace, Pharma, and FMCG.
• Lead consultative sales discussions by understanding customer business challenges, financial priorities, and growth opportunities.
• Stay updated on market trends, macroeconomic developments, trade policies, company financials, and industry-specific business drivers.
• Leverage AI, automation, and modern sales tools to enhance productivity and improve customer engagement.
• Collaborate with internal stakeholders to ensure seamless customer onboarding, retention, and account development.

Key Requirements:

• 6+ years of experience in Corporate Sales, B2B Sales, Key Account Management, Account Expansion, and Customer Retention.
• Based in Bengaluru and willing to travel extensively for customer meetings across Karnataka and Kerala.
• Strong field sales experience with the ability to independently manage customer relationships and business development activities.
• Excellent consultative selling skills, including the ability to ask insightful questions and engage in mature business conversations.
• Experience interacting with senior business and finance stakeholders, including CFOs, Finance Heads, Directors, and other decision-makers.
• Exposure to Banking, Financial Services, Credit Rating, Lending, ESG, Corporate Banking, or related domains will be an advantage.
• Good understanding of economic trends, company financials, risk assessment solutions, exports, imports, and business intelligence tools.
• Strong communication, presentation, relationship-building, and written English skills with high attention to detail.
• Familiarity with AI-enabled tools and automation platforms for sales effectiveness is preferred.
• Conversational proficiency in Kannada and/or Malayalam will be an added advantage.

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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