Technical Associate - Infrastructure Services 5B

Location: Hafeezpet Phoenix, India

Tech Associate, Cloud & Infra Services

**Ready to turn bold ideas into real-world impact?**
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. [Genpact’s AI Gigafactory](http://www.genpact.com/gigafactory), our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or [agentic AI](http://media.genpact.com/2025-02-05-Genpact-Accelerates-Innovation-through-Service-as-Agentic-Solutions), our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at [genpact.com](http://www.genpact.com/) and on [LinkedIn](http://www.linkedin.com/company/genpact/mycompany/), [YouTube](http://www.youtube.com/user/GenpactLtd), [X](http://x.com/genpact), and [Facebook](http://www.facebook.com/ProudToBeGenpact/).

**Job Description**

• Collecting and organizing technical and functional user requirements to aid in the development of a technical solution. • Assist the architect in design, development, testing, and the delivery of IT infrastructure solutions. • Engagement in a project from initial concept through solution delivery. • Support efforts by going through standard checklists and document integration of all core/shared infrastructure services prior to deployment on the production environment in predetermined standard formats. • Analyze and identify impact to integrations with other applications as a result of the deployment of the new application so that appropriate actions can be determined. • Outlines operational and implementation challenges and aid efforts to mitigate potential risks. • Evaluates existing enhancement requests which can be incorporated into current projects. • Supplements requirements with workflow diagrams and efficiently updates documentation throughout review cycles. • Provides consistent feedback of project status to Project Manager • Install, configure, and maintain network and server infrastructure systems; • Monitor system performance and troubleshoot issues as needed; • Ensure security and compliance of infrastructure services; • Collaborate with other IT teams to resolve technical problems and implement solutions; • Document procedures and configurations for infrastructure services.

**Qualifications**

Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering

**Certifications**

AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)

**Required Skills**

Amazon Web Services (AWS), Docker (Software), Domain Consulting, Google Cloud Platform, Infrastructure As Code (IaC), IT Service Management (ITSM), Jenkins (Software), Kubernetes, Microsoft Azure, Personal Effectiveness, Red Hat Ansible, Structured Query Language (SQL)

**Language**

English

**Language Proficiency -**

Upper Intermediate - B2

**Additional Job Location -**

**Job Type**

Regular

**Master Skill List -**

Cloud & Infra Services

**Remote Type -**

Hybrid

**Work Shift -**

Rotating (India)

**Why join Genpact?**

• **Lead AI-powered transformation** – Drive innovation and solve real-world business challenges that matter
• **Make an impact** – Help global enterprises solve business challenges that matter
• **Accelerate your career** – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• **Work with the best** – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• **Thrive in a values-driven culture** – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it.

At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.

Genpact never asks applicants to pay to be part of our hiring process. If you get an email asking you to purchase a starter kit, equipment, or training, or pay to apply for a job, please assume this is a scam.