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Unified Ticket Desk
HR, IT, and facilities requests in one workspace.
Employees raise IT or HR issues; your team resolves them with SLAs, categories, and full history.
HR, IT, and facilities requests in one workspace.
Define response and resolution targets per category.
Organise issues by type, product, and priority.
Track backlog, breach rate, and agent performance.
One desk for HR, IT, and workplace issues.
Category and priority from web or mobile.
Screenshots for faster fix.
Open through resolved visible to staff.
Optional rating after close.
Queues — not shared inboxes.
HR, IT, facilities in one place.
Route to agents or groups.
Private agent comments.
Categories, products, priority.
Meet targets and prove service quality.
Response and resolution timers.
Warn before and on miss.
Volume and age over time.
Closed, CSAT, SLA compliance.
Tickets tied to real inventory.
Reference assigned devices.
VPN, email, tool requests.
Multi-step resolutions as tasks.
Route by office location.
SLAs, queues, and analytics for HR and IT — book a demo.
Tickets and SLAs from ₹29/employee/month.
Trusted by HR teams across India