AI Solutions Analyst- Business Transformation

Location: Chennai, India

Position: AI Solutions Analyst– Business Transformation

Summary
Bridge between business and IT, who also builds and deploys AI assistants and copilots end-to-end, from requirements to adoption.

Responsibilities

• Gather requirements, identify process improvements and AI use cases with business stakeholders.

• Design, build and deploy copilots, chatbots and GenAI apps (Copilot Studio, Azure OpenAI, Claude).

• Build RAG solutions on enterprise knowledge sources.

• Integrate assistants with Teams, M365, SharePoint, SAP, ServiceNow or Jira.

• Optimise prompts and workflows, monitor quality, apply Responsible AI practices.

• Support PoCs, rollout, user adoption and continuous improvement.

Must have

• 3–5 years in business analysis, digital solutions or AI delivery.

• 1–2 years hands-on with GenAI / LLM applications.

• At least 2 AI bots or copilots delivered to production by yourself.

• Practical RAG experience (vector search, enterprise data).

• Cloud exposure (Azure preferred) and good Python or low-code skills.

• Strong stakeholder communication in English.

• Experience with LangChain, Claude Code or Azure AI Foundry.

• Knowledge of SAP or ServiceNow integration.

• Basic ML or MLOps/CI/CD understanding.

• Operations or manufacturing domain knowledge.

Education
Bachelor’s degree in Computer Science, Data Science, IT or a related field.