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Elite Banker-Household-Outbound - Branch Banking

Kotak Additional

Full time
Experience
2–6 years
Location
Gurgaon
Work mode
Not stated
Posted 10 hr ago Last checked 14 min ago

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Role at a glance

You will
  • The Elite Banker Outbound will be responsible for acquiring, engaging, and managing High-Net-Worth (HNW) and Affluent customers through…
  • The role focuses on portfolio growth, customer relationship management, liability acquisition, investment product penetration, and…
  • Generate and acquire new Elite Banking customers through outbound calling, referrals, and market sourcing.
Experience
2–6 years
Must-have skills
Retail BankingWealth Management

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Job description

Location: Haryana; Gurgaon, India

Job Description

Elite Banker Outbound (HH)

Job Purpose

The Elite Banker Outbound will be responsible for acquiring, engaging, and managing High-Net-Worth (HNW) and Affluent customers through outbound sales activities. The role focuses on portfolio growth, customer relationship management, liability acquisition, investment product penetration, and delivering a superior banking experience.

Key Responsibilities

Generate and acquire new Elite Banking customers through outbound calling, referrals, and market sourcing.

Build and manage a portfolio of High-Net-Worth (HNW) and Affluent customers.

Drive acquisition of CASA, Term Deposits, Wealth, Insurance, and Investment products.

Conduct regular customer meetings to understand financial needs and provide suitable banking solutions.

Achieve monthly and quarterly targets related to:

New-to-Bank (NTB) customer acquisition

Liabilities growth

Wealth and third-party product sales

Revenue generation

Cross-sell banking products including:

Mutual Funds

Insurance

Fixed Deposits

Demat & Trading Accounts

Loans against Assets

Ensure high customer engagement and portfolio deepening.

Maintain strong knowledge of financial markets, investment products, and banking regulations.

Adhere to compliance, audit, and risk management guidelines.

Provide prompt service support and resolve customer queries effectively.

Eligibility Criteria

Educational Qualification

Graduate in any discipline.

MBA/PGDM preferred.

Experience

2-6 years of experience in:

Retail Banking

Wealth Management

Elite/Preferred/Priority Banking

Financial Services Sales

Experience in handling HNI/Affluent customers preferred.

Required Skills

Strong sales and relationship management skills.

Excellent communication and presentation abilities.

Customer-centric approach with strong negotiation skills.

Understanding of wealth products and investment solutions.

Ability to work in a target-driven environment.

Good networking and client acquisition capabilities.

Acquire and expand relationships with High Net Worth individuals for both liabilities and commercial assets.

Deliver superior customer service while ensuring adherence to bank policies and compliance standards.

Cross-sell a wide range of banking products and services to deepen client relationships.

Educate clients about new products and enhancements to maximize engagement.

Organize and lead targeted sales initiatives and client engagement events.

Collaborate with other group companies to offer integrated financial solutions.

Maintain comprehensive records of client interactions and relationship history.

Monitor and resolve customer complaints and queries with a focus on quick turnaround and satisfaction.

Job Info
Job Identification
275037
Job Category
Consumer Bank
Posting Date
11/12/2026
Apply Before
12/12/2026
Degree Level
Bachelor's Degree
Job Schedule
Full time
Locations
Dlf Qutab Enclave,, Gurgaon, Haryana, IN

Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.

Key skills

Required

Retail BankingWealth Management

Soft skills

CommunicationNegotiation

Tags

Job market insights

37active Retail Banking jobs in India
55active Wealth Management jobs in India
307 more open jobs at Kotak Additional

Jobs asking for Retail Banking in India also ask for

  • Customer Service22%
  • Risk Management19%
  • Cross-selling16%
  • Stakeholder Management16%
  • MS Office14%

From live job posts on CoreHRx, updated 12 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

Questions about this job

How much experience does this job need?

The post asks for 2–6 Yrs experience.

Where is this job based?

In Gurgaon.

What kind of job is this?

It is a full time job.

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