Engineer – Technical Sales (Quotations AM)

Location: Mumbai, India

Principal Activities:

• Manage RFQs for replacement pumps and spare parts for both domestic and

international customers, including intercompany requests.

• Review and process customer inquiries in CRM, ensuring accurate entry of requests

and verification of pre-delivery references.

• Evaluate customer quotation requests from both technical and commercial

perspectives, including requirements related to testing and trade compliance.

• Create quotations in SAP and initiate the necessary approval workflows, wherever

applicable.

• Prepare customer offers based on pre-delivery information. For obsolete or modified

products, or when customer requirements differ, perform hydraulic selection to
identify the correct replacement pump. Coordinate with Engineering when needed
to ensure accurate pump and motor selection.

• In cases where a direct (1:1) replacement is not feasible, review deviations and

communicate them clearly to the customer.

• Initiate and monitor the trade compliance process, ensuring all required

documentation is obtained from the customer in line with company policies.

• Coordinate with Operations (Order Management / Planning) to confirm potential

delivery timelines.

• Work closely with Engineering and ETO teams to resolve technical clarifications.
• Send offers to customers, address open questions, respond to customer queries,

and issue revised quotations when necessary.

• Follow up on offers in collaboration with distributors and Area Sales Managers.
• Ensure smooth order transfer and complete technical handover to Customer

Service with all necessary documentation.

• Coordinate effectively with internal and external stakeholders and cross-functional

teams.

• Support the Technical Sales team in preparing SOPs and technical documentation

as required.

• Address and resolve technical and commercial queries in coordination with

internal teams.
Requirements :

• Education, Experience & Skills:
• Education as Diploma / BE in Mechanical/ Electrical / Electronics
• 2 to 3 years professional experience as Quotation Specialist / Aftermarket Engineer/

Technical Sales Engineer

• Ability to read, write, analyze and interpret business and technical documents in

English.

• Proficient in MS Office
• Knowledge of SAP / ERP and CRM related software
• Team player and self-motivated
• Good Communication skill
• Stakeholders Management

CIRCOR is an EEO Employer of Females/Minorities/Veterans/Individuals with Disabilities