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Location: Mumbai, India
**Job Title:** IT Ops – ITG Production
**Department**: APS Functions Payments & Monetique (FPM)
**About Business line/Function:**
ITG Production - APS FPM is part of BNP Paribas IT Group and is responsible for supporting the IT production environments and activities for Transversal business lines, such as: Compliance, Finance, Credit Risk, RHG, Legal
**Position Purpose:**
The main responsibility of ITG Production - APS organization is to provide applications production support services. Leveraging BNP Paribas Paris teams’ expertise and ISPL IT skills, the goal is to enable applications flawless production by providing secure and stable environments and by ensuring that all actions on production environments are done in a controlled manner.
The Production Support team member for the Production ITG - APS team will be primarily responsible for following activities:
The team is also expected to work closely with their Paris region colleagues.
**Responsibilities**
Direct Responsibilities
· Providing technical and functional support
· Managing incidents within the scope and guaranteeing the eradication of problems
· Implementing monitoring and supervising the application’s technical and functional components
· Monitoring the smooth implementation of processing according to the production plan
· Monitoring the condition of the application’s technical components
· Ensure that the application meets its functional requirements and operates as intended
· Checking the proper running of application backups and restoration
· Orchestrating and managing the various releases within the scope
· Creating and enriching the application document framework
· Maintaining operating procedures
· Create Automation through Gitlab, Ansible, DAIR
· Create and Deploy updates for Obsolescence, patches
· Create SOP's, perform knowledge transfer and cross training for proper backup in team.
· Effective communication across multiple teams including development team (IT) and other stakeholders. Ability to translate business requirements and work with development teams throughout resolution, implementation and delivery.
Contributing Responsibilities
· Contributing to the processes belonging to the activity, observing requirements and carrying out the necessary remediation
· Contributing to the construction of production dashboards and undertaking the actions defined for improving the service
· Contribute to continuous improvement actions
**Technical & Behavioral Competencies**
Primary skillsets (mandatory):
Secondary skill sets (good to have):
**Skills Referential** **(****Required knowledge, skills and abilities)**
**Behavioral Skills:**
**Transversal Skills:**
**Education Level:** Bachelor’s degree or equivalent
**Location:** Chennai
**About BNP Paribas Group:**
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.
**About BNP Paribas India Solutions:**
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
**Commitment to Diversity and Inclusion**
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.
Most IT Jobs posts in Mumbai ask for 3–6 years of experience (47% of 586 that say).
From live job posts on CoreHRx, updated 13 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.
The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹9.6L – ₹28L a year (typical for IT Jobs in Maharashtra, 113 posts).
The post asks for 5–7 Yrs experience.
In Mumbai.
It is a full time job.
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