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Job description
Mandatory Profile Criteria
8+ years of hands-on enterprise network operations experience; profiles with only monitoring, ticket logging, or basic troubleshooting experience will not be considered.
Must have worked as an L3 Network Engineer / Senior Network Engineer / Network SME, handling complex escalations independently.
Strong hands-on expertise in Routing & Switching, including configuration and troubleshooting of:
BGP, OSPF, EIGRP
VLAN, STP/RSTP/MSTP
HSRP/VRRP
LAN/WAN and data-center network environments
Mandatory hands-on experience with Cisco Nexus switches, including configuration, troubleshooting, upgrades, and production support.
Mandatory hands-on experience with F5 BIG-IP LTM, including virtual servers, pools, nodes, monitors, persistence, iRules/basic traffic management, troubleshooting, and change implementation.
Must have experience resolving P1/P2 production incidents, performing root-cause analysis, and owning escalated tickets through closure.
Experience in network design, implementation, migration, upgrades, and change management is required-not only BAU monitoring/support.
Must have worked in a 24x7 enterprise production environment and be comfortable with the IST shift: 6:30 PM to 3:30 AM.
Strong communication skills are mandatory, as the resource will interact with US stakeholders and technical teams.
JD-
Responsibilities:
Serve as a Senior Network Engineer/SME supporting enterprise network infrastructure and operations.
Provide advanced troubleshooting and support for complex network incidents across LAN and WAN environments.
Design, implement, maintain, and optimize enterprise Routing & Switching solutions.
Administer, support, and troubleshoot F5 load balancing and application delivery solutions.
Participate in network deployments, upgrades, maintenance activities, and infrastructure improvement initiatives.
Collaborate with project managers, business stakeholders, and cross-functional technology teams to ensure successful project delivery.
Own and document escalated support tickets and service requests through resolution using ServiceNow or similar ticketing platforms.
Ensure network configurations comply with established standards, policies, and change management processes.
Participate in root cause analysis, network performance monitoring, and operational reporting.
Participate in an on-call rotation and support a 24x7 production environment.
Demonstrate strong communication, presentation, and customer service skills while working with technical and non-technical audiences.
Basic Required Qualifications:
8+ years of experience supporting and managing enterprise LAN/WAN network infrastructures.
Extensive hands-on experience with Routing & Switching technologies in large enterprise environments.
Strong expertise in Layer 2 and Layer 3 networking, including:
VLANs
STP/RSTP/MSTP
HSRP/VRRP
OSPF
BGP
EIGRP
Hands-on experience administering, configuring, and troubleshooting F5 Load Balancers (Required).
Strong knowledge of network troubleshooting methodologies and performance optimization.
Experience supporting mission-critical production environments.
Familiarity with ITIL and Change Management processes.
Excellent written and verbal communication skills.
Strong customer service, problem-solving, and analytical skills.
Highly Preferred Skills:
Experience with Cisco and Aruba networking solutions.
Technical Lead or SME experience in enterprise network environments.
Experience working in 24x7 operational support organizations.
Strong documentation, presentation, and stakeholder communication skills.
VDart: Digital Consulting & Staffing Solutions
VDart is a leading digital consulting and staffing company founded in 2007 and headquartered in Alpharetta, Georgia. VDart is one of the top staffing companies in USA & also provides technology solutions, supporting businesses in their digital transformation journey. Digital consulting services, Digital consulting agency
Key Industries: VDart primarily serves industries such as automotive and mobility, banking and finance, healthcare and life sciences, and energy and utilities. VDart - Products, Competitors, Financials, Employees, Headquarters Locations
Notable Partnership: VDart Digital has been a consistently strong supplier for Toyota since 2017 Digital Transformation Consulting & Strategy Services | VDart Digital, demonstrating their capability in large-scale digital transformation projects.
With over 17 years of experience, VDart combines staffing expertise with technology solutions to help organizations modernize their operations and build skilled workforce capabilities across multiple sectors.
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