Sales Operations Manager for Value Added Services (VAS)

Location: Bengaluru, IN
Department: Sales

We are seeking a Sales Operations Manager for Value Added Services (VAS) to join our team in Bengaluru, India. This is a full-time role.

The Sales Operations Manager will be a collaborative and detail-oriented team player within a variety of functional areas, including Sales, Product, Finance, Merchant Acquiring. The ideal candidate will have at least 5-6 years of sales support experience in a high-tech, software development, or SaaS delivery environment.

Key responsibilities:

• Provide Sales and Client support to the CEMEA Sales organization on various matters ranging from order acceptance, quoting, best practices, pricing approvals, or liaising with other departments for responses and resolution.
• Maintain and ensure field compliance of sales policies, procedures, and rules of engagement related to all aspects of Sales Operations including approval requirements, escalation processes, and compliance with standard guidelines.
• Provide sales support regarding the structuring of MS Dynamics accounts and opportunities.
• Review Pricing Quotes for accuracy and completeness, while ensuring quotes are approved within pricing and discount guidelines and adherent to policy.
• Assist and support the sales teams with processes, training, and documentation.
• Recommend efficient workflows within the MS Dynamics environment as it relates to supporting the CEMEA Sales Team.
• Introduce improvements to improve accuracy of processing orders that increase efficiencies for existing and new processes.
• Recognize opportunities and drive internal improvements and proficiencies within the Sales Operations process.

Requirements:

• Bachelor's degree preferred.
• Minimum 3-4 years' experience in a Sales environment for a Hi-Tech/Software development Company.
• Working knowledge of MS Dynamics as well as an understanding and experience with the broader sales tools landscape.
• Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
• Excellent organizational skills, attention to detail, and ability to manage multiple tasks and projects.
• Excellent communications skills, with the ability to communicate and present effectively to internal teams in both 1:1 and group settings.
• Ability to work in a dynamic, fast-paced environment and pick up new skills quickly.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Visa’s purpose is to be the best way to pay and be paid for everyone, everywhere.