Senior Operations Manager

Location: Mumbai, India

**Job Description:**

**About US**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

**Global Business Services**

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

**Process Overview\***

Global Business Services (GBS) supports global businesses of the Bank with solutions requiring judgment application, sound business understanding and analytical perspective. The domain experience in the areas of Financial Research & Analysis, Quantitative Modeling, Risk Management and Prospecting Support provide solutions for revenue enhancement, risk mitigation and cost optimization. The division comprising of highly qualified associates operates from three locations i.e, Mumbai, Gurgaon & Hyderabad.

**Job Description\***

The Electronic Trading India team is an extension of the Global Electronic Trading Quantitative Research function. The team is responsible for developing analytical tools, research platforms, and quantitative models that support electronic trading strategies, transaction cost analysis, market microstructure research, and data-driven client solutions.

The successful candidate will work closely with trading, compliance, supervisory, and quantitative teams to develop analytical tools, investigate trading patterns, support regulatory initiatives, and perform data-driven assessments of trading activity across multiple asset classes and venues.

**Responsibilities\***

Primary tasks will include:

• Build and maintain datasets combining market tick data, client trading activity, and execution records.
• Design dashboards and reporting tools supporting supervisory, compliance, and governance functions.
• Analyze market data, order data, and execution data to identify trends, exceptions, and potential control breaches.
• Support regulatory reporting, business controls, and audit-related requests through quantitative analysis and data investigation.
• Partner with Compliance, Legal, Risk, and Trading teams to address regulatory and governance requirements.

Additional tasks will include:

• Perform market microstructure research across lit, alternative, and dark trading venues.
• Conduct Transaction Cost Analysis (TCA) and evaluate strategy performance against benchmarks and model predictions.
• Analyze trading behavior, liquidity patterns, and market impact using both market and client trading data.
• Maintain and enhance periodic market structure and trading analytics reports.
• Respond to ad-hoc quantitative research and analytics requests.

**Requirements\***

• **Education\***Bachelors or Masters in a quantitative / technical discipline with background in programming ·
• **Experience Range\*** 9 -12 years of relevant working experience in quantitative research, electronic trading, market analytics, trading technology, or a related field.
• Experience working in financial markets, electronic trading, execution analytics, or quantitative research environments. ·
• **Foundational skills\***

• * Data & Market Knowledge

• * Strong understanding of **market data**, including: Tick-by-tick market data Order book data Trade and quote data Corporate actions and reference datasets Strong understanding of **client trading and execution data**, including: Orders Executions/Fills Trading performance metrics Transaction Cost Analysis (TCA)Quantitative & Analytical Skills. Experience combining market data and trading data to: Build and validate trading models Perform historical back-testing Conduct performance attribution analysis Evaluate execution quality and trading strategy effectiveness Good knowledge of market microstructure, trading costs, liquidity analysis, and execution benchmarking. Strong quantitative, statistical, and analytical skills.

• * Technical Skills: Strong development experience in **KDB+/Q**. Proficiency in **Python** for data analysis and research. Experience with SQL and database technologies. Familiarity with web technologies and web services development. Comfortable working in Linux/Unix environments. Regulatory Knowledge (Preferred)Knowledge of market structure and electronic trading regulations is an advantage. Familiarity with regulations such as: Best Execution requirements Market Abuse Regulation (MAR) SEC/FINRA market structure rules Exchange and venue-specific trading regulations
• **Desired Skills :**
• Soft Skills Strong communication and presentation skills. Ability to explain quantitative concepts to technical and non-technical audiences.
• Demonstrated ownership and accountability.
• Strong attention to detail and problem-solving mindset.
• Ability to work effectively in a collaborative global team environment.

• **Work Timings\***9 am to 6 pm

• **Job Location\*** Mumbai

At [Bank of America](http://about.bankofamerica.com/en-us/index.html?bcen=8a6b#fbid=fzqgXJmV1Bw), we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

[**Partnering Locally**](http://about.bankofamerica.com/en-us/partnering-locally.html?bcen=8a6b#fbid=fzqgXJmV1Bw)

Learn about some of the ways Bank of America is making a difference in the communities we serve.

[**Global Impact**](http://about.bankofamerica.com/en-us/global-impact.html?bcen=8a6b#fbid=fzqgXJmV1Bw)

Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

[**Opportunity and Inclusion**](https://about.bankofamerica.com/en/working-here/opportunity-inclusion?bcen=8a6b#fbid=fzqgXJmV1Bw)

Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

[**Our Values**](http://about.bankofamerica.com/en-us/our-story/our-values.html?bcen=8a6b#fbid=fzqgXJmV1Bw)

Learn about our four values that represent what we believe.