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Job description
Role Summary: Responsible for designing, implementing, and maintaining the ServiceNow CMDB, Discovery and platform development to ensure accurate visibility of IT infrastructure and configuration data across the organization. Key Responsibilities:
Implement and support ServiceNow Discovery, including MID Server setup and maintenance
Creation and solutioning in custom Flows, actions, Notifications, Scripting and ATF etc..,
Manage and optimize Discovery schedules, credentials, probes, and sensors
Ensure accurate identification, reconciliation, and classification of Configuration Items (CIs)
Configure, manage, and enhance ServiceNow CMDB in alignment with CSDM (Common Service Data Model)
Troubleshoot and resolve issues related to Discovery, MID Servers, and CI data inconsistencies
Collaborate with Incident, Change, and Problem Management teams to ensure CMDB alignment with ITIL processes
Develop reports, dashboards, and KPIs for CMDB and Discovery performance
Required Skills & Qualifications:
Hands-on experience with ServiceNow CMDB and Discovery and plat form development.
Strong understanding of ServiceNow architecture (MID Server, ECC Queue, probes/sensors)
Required Hands on Experience in Flow designer, actions, Notifications, Scripting and ATF creation etc..,
Knowledge of CSDM and ITIL framework
Familiarity with cloud discovery (AWS, Azure, GCP)
Scripting knowledge in JavaScript (ServiceNow), PowerShell, or Python
This page is for Indian job seekers preparing for cloud engineer, DevOps, backend and solutions architect roles that list AWS as a skill, whether you are a fresher with a first certification or an experienced engineer moving into a senior role. It covers 60 questions in three levels: core services and concepts, then design and configuration choices for one to three years of experience, and finally scenario, security, cost and troubleshooting questions asked in senior rounds. Read each answer, explain it aloud in your own words, and try the CLI commands in a practice account with a billing alert set.
Questions you may be asked
What is the difference between an AWS Region and an Availability Zone?
Explain the AWS shared responsibility model.
What is Amazon EC2, and how do you read an instance type name like m7g.large?
What is Amazon S3, and what are its main storage classes?