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Technical Systems Engineer

Cisco Systems (India) Private Limited

Full time Hybrid
Experience
6–7 years
Location
Bangalore
Work mode
Hybrid
Salary
₹15L – ₹25L a year estimatetypical for IT Jobs in Bangalore, 263 posts
Posted 1 day ago Last checked 2 hr ago

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Role at a glance

You will
  • As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be responsible for platform…
  • In this role, you will be responsible for ensuring the high availability, scalability, and seamless execution of high-throughput…
  • You will partner closely with software engineering, architecture, infrastructure teams to lead large-scale distributed commerce…
Experience
6–7 years
Must-have skills
Event-Driven ArchitectureKafkaMicroservicesPythonREST API Development
Work mode
Hybrid

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Job description

Location: Bangalore, India

## **Meet the Team**

The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an outstanding commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that handle $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and hard-working engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

## **Your Impact**

As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be responsible for platform operations and lead the reliability, performance, and operational excellence of our Cisco Commerce Platform. In this role, you will be responsible for ensuring the high availability, scalability, and seamless execution of high-throughput transactional systems supporting Quote to Order system.

You will partner closely with software engineering, architecture, infrastructure teams to lead large-scale distributed commerce microservices, maintain detailed SLAs/SLOs, drive automation, lead incident response, and prepare our systems for peak transaction windows and quarter-end close cycles.

## **Responsibilities:**

  • Drive end-to-end platform availability, reliability, and resilience across core commerce platforms
  • Actively participate during production incidents (P1/P2); coordinate multi-functional triage calls, perform rapid root-cause isolation, and implement recovery actions.
  • Ensure operational readiness, load resilience, and enhanced support coverage for critical business events, high-volume booking periods, and fiscal quarter-end cutovers.
  • Investigation into complex multi-tier transaction failures across microservices, API gateways, enterprise service buses, and asynchronous messaging backends (Apache Kafka)
  • Leverage APM and log aggregation tools (e.g., Splunk, AppDynamics) and derive relevant insights & platform improvements.
  • Develop automated health checks, anomaly detection routines, and self-healing automation scripts to remediate operational issues before they impact end users.
  • Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction.
  • Document processes, resolutions, and recurring issues for knowledge management and training purposes

## **Minimum Qualifications**

  • Bachelor’s degree in Engineering with 6–7 years of significant professional experience.
  • 6+ years in Platform Operations, Site Reliability Engineering (SRE), Technical Systems Support, or Production Infrastructure Engineering.
  • 5+ years of operational experience supporting high-volume enterprise commerce platforms
  • Deep understanding of microservices architecture, RESTful APIs, API Gateways, and event-driven architecture (Apache Kafka, JMS).
  • Scripting & Automation: Strong Python scripting skills for automation, synthetic monitoring, and system integration.
  • Use AI to correlate events, transactions and generate insights for operational process and efficiency improvements.

## **Preferred Qualifications**

  • Excellent English interpersonal skills to collaborate successfully with global teams.
  • Strong Analytical and solving Skills.
  • Familiarity with Cisco Commerce architectures (e.g., CCW, CCW-R, Enterprise Agreement Workspaces etc).

# Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

**Disclaimer**

To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:

  • be in direct response to an application you have submitted through the company career site
  • begin with screening or an interview
  • originate from a Cisco email address, and
  • be conducted across email, phone, or WebEx

Cisco will never make a job offer without conducting an interview process or ask you for money in any way. If you have been requested to apply for a role or have received an offer from a site other than [https://careers.cisco.com](https://careers.cisco.com/) or cisco.wd5.myworkday.com, do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport.

If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.

Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers – it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life’s best work.

Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.

Key skills

Required

Event-Driven ArchitectureKafkaMicroservicesPythonREST API Development

Soft skills

Interpersonal Skills

Job market insights

65active Event-Driven Architecture jobs in Bangalore
335active Kafka jobs in Bangalore
544active Microservices jobs in Bangalore
₹15L – ₹25L advertised yearly salary for IT Jobs in Bangalore (middle half of 263 posts that show a salary; median ₹19L)

Most IT Jobs posts in Bangalore ask for 3–6 years of experience (41% of 4108 that say).

Hiring most for IT Jobs in Bangalore

  • Bosch Group176 open jobs
  • Trigent Software Private Limited135 open jobs
  • Brillio117 open jobs

Jobs asking for Event-Driven Architecture in Bangalore also ask for

  • CI/CD58%
  • Microservices57%
  • Java49%
  • AWS46%
  • Microsoft Azure46%

From live job posts on CoreHRx, updated 12 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

Questions about this job

What is the salary for this Technical Systems Engineer job?

The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹15L – ₹25L a year (typical for IT Jobs in Bangalore, 263 posts).

How much experience does this job need?

The post asks for 6–7 Yrs experience.

Where is this job based?

In Bangalore (hybrid).

What kind of job is this?

It is a full time job.

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