Track Manager (Support & Operations)

Track Manager (Support & Operations)
India
Job Description
Track Manager (Support & Operations)
Others, Maharashtra
Job Summary
: A Project Manager is a motivated, result-driven individual who drives and delivers customer projects successfully for the Professional Services Organisation at VMware by Broadcom.
Professional proficiencies:
· Project leadership and delivery of large and complex deployment projects using VMware Cloud Foundation (VCF) solutions
· Experience managing multiple medium to complex scope projects simultaneously
· Expertise in project profitability, budget controls, schedule and financial forecasting
· Delivers to the statement of work and flags variations, scope changes and avoids over servicing
· A cool hand at driving project outcomes while retaining respect of team and confidence of customer
Key Responsibilities
Manages project to ensure that the project remains within agreed scope, schedule, cost and quality Collaborate with the account and professional services sales teams to ensure that all clients are being serviced in a consistent and strategic manner from Initiation to Closure phase. Understand customer business and technical objectives and product requirements (automation or functional requirement), maintain an understanding in VMware by Broadcom service offerings and value propositions. Responsible for the staffing, scheduling and project management of assigned client engagements, to ensure on time, on budget delivery, in accordance to contracted goals and overall account strategy. Be a 'change advocate' for customer, understand the change management required and drive decisions accordingly Actively participate in practice development for the PMO in the form of process/procedure enhancements. Identify additional sales opportunities within existing engagements and customer base. Leads negotiating, coordinating and complex decision-making processes to mitigate project risks and issues. Drives project activities and internal/external teams towards successful conclusion of the client engagement. Provide project reports on a timely basis following the delivery excellence methodology Continuously drive further adoption of VMware technology and grow the Professional Services business
Skill Requirements
8+ years of experience in the IT industry with recent experience preferably for large scale design and deployment of VMware Cloud Foundation and multi cloud solutions. 5+ years of experience working as a Project Manager in the IT Industry and possess relevant Project Management Certifications (i.e. PMI PMP, Prince 2, Agile certification). Experience using waterfall and Agile delivery model. Proficiency in using Jira, Microsoft Suite (Excel, Powerpoint, Project), Google suite Has a strong Business and financial acumen and Proficiency in managing commercial controls of a project while maintaining quality Strong presentation, influencing and negotiation skills at Executive levels Ability to manage multiple projects simultaneously with complex resourcing in a matrix environment. Strong communication (verbal and written) and interpersonal skills. Demonstrates ownership and accountability while working with demanding clients. Has the ability to travel up to 40% when required within same city or nationally.
Other Requirements
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Information at a Glance
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.
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