Free · takes a minute · your resume fills your profile
CoreHRx never asks candidates for money. If anyone does, .
Sign in to see your fit: the skills, experience and location this job asks for, checked against your profile.
Key Account Manager
NP: 30 Days
Bellandur (5 days WFO)
Positions: 2
Key Account Manager
Customer Success 4-8 FullTime
Role Overview:
We are seeking a commercially aware and relationship-driven Key Account Manager to own the success
of largest enterprise clients. You will be the primary point of contact for accounts
responsible for adoption, renewal, expansion, and long-term value creation.
Key Responsibilities:
Own the end-to-end customer relationship for assigned key accounts, from onboarding through
renewal and expansion
Drive product adoption: proactively engage users, identify inactive accounts, and bring them
back into productive usage
Lead subscription renewal process: track renewal dates, initiate conversations proactively, and
eliminate surprise churn
Conduct regular business reviews with key stakeholders - quantify value delivered and align on
future goals
Own expansion opportunities and partner with sales leadership where required to close
commercial discussions
Act as the voice of the customer internally: feed product feedback, complaints, and feature
requests to the product and CS teams
Coordinate with Demo Specialists, Trainers, and POC Specialists to deliver seamless customer
experiences
Monitor churn risk signals using the customer success analytic tools, intervene proactively
Manage and resolve escalated customer complaints with urgency and ownership
Maintain accurate account plans, renewal forecasts, and opportunity pipelines within systems
Skills & Qualifications :
4 8 years in key account management, customer success, or strategic sales - ideally in B2B SaaS
Strong commercial acumen: understanding of renewal economics, NRR, and expansion revenue
Exceptional relationship management skills - ability to build trust with C-level and operational
stakeholders alike
Confident communicator capable of leading executive business reviews and difficult
conversations
Analytical mindset: able to use customer data to identify risk and opportunity
Self-starter who can manage multiple large accounts simultaneously with minimal supervision
AI literacy with a strong understanding of Generative AI, AI-powered SaaS products, and how AI
can improve customer workflows and business outcomes.
Comfortable using AI-enabled productivity tools (such as Microsoft Copilot, ChatGPT, Gemini, or
similar) to improve customer communication, account planning, meeting preparation, and insight
generation.
Nice to Have:
Experience in enterprise software, QA tools
Track record of managing large accounts
Required Skills
Result Orientation Process Competencies Technical Competencies
Execution Excellence Problem Solving Communication skills Customer Orientation
From live job posts on CoreHRx, updated 11 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.
The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹3.5L – ₹9.5L a year (typical for Sales Jobs in India, 922 posts).
It is a full time job.
Interview preparation · 60 questions
This guide is for sales job seekers in India: freshers applying for sales executive, BDE and inside sales roles, and experienced professionals moving into senior, team lead or key account positions. It has 60 interview questions split into easy, medium and hard, each with a sample answer that shows how a strong candidate thinks, often with numbers in rupees and lakh. Topics include prospecting, cold calling, objection handling, negotiation, closing, CRM, targets, dealer and channel sales, and role plays such as 'sell me this pen'. Read each answer, then practise saying it aloud in your own words with your own numbers.
Questions you may be asked
Create a free profile and we email you new sales jobs, at most once a week.
