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Location: Delhi; New Delhi, India
Job Description
As a Relationship Officer – Customer Engagement, you will be responsible for acquiring and managing high-net-worth individuals (HNIs) within the bank’s Priority Banking segment. This role focuses on deepening customer relationships, enhancing engagement, and driving cross-sell opportunities across the bank’s product suite. You will be expected to source new customers through lead generation models and field support, while ensuring a high standard of customer service and adherence to bank policies. The role also involves coordinating with product managers and group companies to deliver a seamless banking experience, conducting sales initiatives, and maintaining detailed relationship records. This position is ideal for professionals with a strong sales orientation, excellent communication skills, and a passion for building long-term client relationships in a dynamic banking environment.
Acquire and expand relationships with High Net Worth (HNI) customers by sourcing Category A Priority clients.
Generate new customer leads through structured lead generation models and external field support.
Ensure high levels of customer service and strict adherence to bank policies and compliance norms.
Cross-sell a wide range of bank products to existing customers to deepen wallet share.
Educate clients on new products and enhancements to strengthen the banking relationship.
Plan and execute special sales initiatives and client engagement activities in collaboration with Product Managers.
Coordinate with group companies to offer integrated financial solutions across product lines.
Maintain comprehensive relationship records for all assigned customer accounts.
Ensure timely resolution of customer queries and maintain consistent client contact.
Act as a role model within the organization by demonstrating professionalism and teamwork.
Job Info
Job Identification
274444
Job Category
Consumer Bank
Posting Date
11/08/2026
Apply Before
02/05/2027
Degree Level
Bachelor's Degree
Job Schedule
Full time
Job Shift
Day
Locations
G-F 3A-3J Ground Floor,, New Delhi, Delhi, 110001, IN
(On-site)
Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.
Most Sales Jobs posts in New Delhi ask for 3–6 years of experience (35% of 112 that say).
From live job posts on CoreHRx, updated 13 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.
The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹2.8L – ₹8.3L a year (typical for Sales Jobs in New Delhi, 50 posts).
In New Delhi (on-site).
It is a full time job.
Interview preparation · 60 questions
This guide is for sales job seekers in India: freshers applying for sales executive, BDE and inside sales roles, and experienced professionals moving into senior, team lead or key account positions. It has 60 interview questions split into easy, medium and hard, each with a sample answer that shows how a strong candidate thinks, often with numbers in rupees and lakh. Topics include prospecting, cold calling, objection handling, negotiation, closing, CRM, targets, dealer and channel sales, and role plays such as 'sell me this pen'. Read each answer, then practise saying it aloud in your own words with your own numbers.
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