Sub-Section Head- Supplier Capability Enhancement

Location: Gurgaon, India

Function

Procurement

Pay Band

E4 to M2

Role

Sub-Section Head- Supplier Capability Enhancement

A purpose driven role for you

Your responsibilities will include but not limited to:

1. Process Audits & Gap Analysis: Conduct deep-dive on-site audits at struggling vendor plants, map out end-to-end manufacturing process bottlenecks, and assess line capacity, tooling wear, and operator compliance.
2. Supplier Handholding & Issue Resolution: Work floor-side with vendors to execute daily corrective actions, re-establish process controls (such as PQCS, PFMEA, and Control Plans), and resolve complex electrical/electronic and imported part defects.
3. PPM Reduction & Quality Turnaround: Analyze defect trends using statistical tools (SPC, MSA), enforce strict 8D root-cause problem-solving frameworks, and run verification audits on sample lots before shipment.

A Day in the life

You will be working on day-to-day basis on following:

1. Conducting deep-dive on-site audits: Visiting struggling vendor plants to evaluate manufacturing lines, tooling wear, and operator compliance.
2. Mapping manufacturing bottlenecks: Identifying and analyzing end-to-end process constraints across vendor plants.
3. Executing floor-side vendor handholding: Working directly on the shop floor with vendors to implement and guide daily corrective actions.
4. Re-establishing process controls: Enforcing standard frameworks like PQCS, PFMEA, and Control Plans on production lines.
5. Analyzing defect trends and driving 8D problem-solving: Utilizing statistical tools (SPC, MSA) and strict 8D frameworks to investigate and resolve quality defects.
6. Running formal Run@Rate stress tests: Evaluating vendor lines to optimize capacity, align output with volume demands, and eliminate operational bottlenecks.
7. Collaborating with cross-functional teams: Interacting regularly with NPD, SQA, Supply Chain, and R&D stakeholders to resolve active production and design discrepancies.

Academic Qualification & Experience

1.Education: B.Tech in ME
2.Experience: 09-12 years

Technical Skills/Knowledge

1. Process Auditing & Core Tools: Proficiency in conducting QAV process audits, along with mastery of quality core tools including PPAP, APQP, MSA, SPC, and PFMEA.
2. Problem-Solving Methodologies: Strong expertise in root-cause analysis frameworks, specifically 8D problem solving.
3. Manufacturing & Metallurgy Expertise: In-depth understanding of sheet metal, tubular, welded, forging, and casting processes (e.g., crankcase, cylinder head block, crankshaft, camshaft).
4. Product Development & Quality Assurance: Technical knowledge in automotive part development, PQCS (Process Quality Control Sheets), and control plan implementation.
5. Capacity & Capability Analysis: Practical experience in evaluating machine capabilities (CP-CPK) and executing Run@Rate stress testing on production lines.

Behavioural Skills

1. Strong Interpersonal Skills: Ability to build effective working relationships and navigate complex interactions across cross-functional internal teams and external suppliers.
2. Conflict Resolution: Capability to address, manage, and resolve disputes or resistance effectively, especially when dealing with underperforming vendor operations.
3. Effective Communication: Strong verbal and written communication skills to articulate technical guidelines, audit findings, and corrective action plans clearly.
4. Assertiveness: Firmness and drive to enforce strict quality standards, process controls, and accountability frameworks at vendor sites.
5. Critical Thinking & Analytical Problem Solving: Intellectual capability to analyze complex production issues, evaluate defect data, and arrive at logical root-cause solutions.

What will it be like to work for Hero

As the world’s largest manufacturer of motorcycles and scooters for the last 25 years , Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of India’s proudest legacy, a brand that is celebrated by 130 million Indians and is now taking over the world with its manufacturing superpower.

If you are someone who dreams big and goes after their dreams with absolute conviction, Hero is your place to be. At Hero, we are building a cutting-edge future of mobility, pushing frontiers of innovation and aiming for the very best. Choose to be with the best, choose to be your best.

About Hero

Hero MotoCorp, headquartered in New Delhi, India, is the world's largest manufacturer of motorcycles and scooters for 25 consecutive years with ~$5 billion revenue. The Company's global footprint spans 52 countries across Asia, Africa, Europe, Central and Latin America with a customer base of over 130 million. The Company operates eight manufacturing facilities - six in India and one each in Colombia and Bangladesh- along with two Research and Development centres: Centre for Innovation and Technology (CIT) in India and Tech Centre Germany (TCG).
Hero MotoCorp is driving the transition to electric mobility through VIDA, powered by Hero.

Strategic alliances with Harley-Davidson and Zero Motorcycles support the design and development of premium and electric motorcycles, respectively. Further demonstrating its commitment to the EV future, the Company has made strategic investments in two- and three-wheeler EV manufacturers, Ather Energy and Euler Motors. Hero MotoCorp is the only Indian two-wheeler manufacturer listed on the prestigious Dow Jones Sustainability Index (D/SI).

Hero MotoCorp's Executive Chairman, Dr. Pawan Munjal, was named to the 2025 TIME100 Climate List of the 100 most influential leaders driving business climate action.

Beyond mobility, Hero MotoCorp is a major global promoter of sports, including golf, football, field hockey, and cricket. Hero MotoSports Team Rally is India's flag bearer in global rally racing.